UAB Callahan Eye Hospital

Hours: UAB Callahan Eye Hospital is Alabama's only dedicated eye hospital and a national leader in ophthalmology, offering a 24/7 Eye Emergency Department. The hospital is described by many patients as the absolute best, with a fantastic, wonderful experience. Patients report super quick, efficient care in emergencies, with knowledgeable, cool, calm, and collected nurses and staff who work as a great team. The people are noted as supper friendly, so nice, and providing gentle care. For complex cases, the hospital saves sight and provides comprehensive support, even making accommodations for family members. However, some patients report significant frustrations with prescheduled appointments at the clinic. Multiple appointments are cancelled and rescheduled without patient input, causing inconvenience. There are also complaints of poor scheduling practices, including long waits of two hours or more in the lobby after scheduled appointment times, even for short procedures. Some patients find these occurrences quite inconveniencing, annoying, and perplexing, especially when notification errors occur. Despite these administrative issues, the clinical care for eye emergencies and surgeries receives high praise.

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1. Birmingham, Alabama