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August 2025 by Annaleigh Holloway
They shouldn't advertise that they can do print when they can't. The employees have ZERO idea what they're doing. 45 minutes completely wasted
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July 2025 by Chuck Fresh
OUTSTANDING service on a Saturday morning. Needed a mailbox, and couldn't get in during the week due to schedule. The young man at the counter had never signed anyone up for a box, but he took the time, asked the right questions, and figured it out. Very polite, respectful, and professional. After an unfortunate experience at the Chelsea location, we will do all our shipping here from now on.
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June 2025 by Kimmiedee
So convenient. Never any problems. Employees are very helpful and pleasant.
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April 2025 by Mary Ussery
Quick & Efficient!!
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March 2025 by Mary Jo Gustin
Always quick and Always Friendly!
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March 2025 by Adam Benefield
Great UPS store! The staff is so friendly, I almost want to ship myself just to hang out with them. Highly recommend!
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December 2024 by Marisa Reese
Everyone around knows to avoid this location and go to Chelsea. Worst most unfriendly staff I’ve ever encountered and it’s what they’re known for. Avoid at all costs if you can. HORRIBLE
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September 2024 by Rachel Olis
This store is permanently closed and they did not update the Google listing. Still says Open.
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September 2024 by Susan Hicks Howell
The young man associate was so helpful and knowledgeable, and had me in and out of there within 10 minutes. Fantastic customer service; I will 100% be back!
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September 2024 by Greg
Always a convenient location to drop packages at.
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August 2024 by Matthew Palmer
Incompetence at its best. I need a color copy of something front and back then laminated. The easiest task known to a UPS Store worker. Not today. Here are the excuses I received while inside.
“I don’t know how to work this thing” (copier)
“I need to call someone to help” (no answer)
“I don’t know what to tell you”
“I’m part time and don’t know how to work this thing”
“I would go to FedEx or Kinkos”
Seriously? You send me to the competition for a color copy and laminate job? I have been using this store for years without hassle UNTIL they moved to a different location (in the same shopping center) and now it’s a disgrace. Place is a wreck with incompetent workers that only know how to scan Amazon returns. It really is a shame.
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July 2024 by Britty Koppen
So efficient! Was in and out in less than 5 minutes. Wonderful customer service at this UPS store always!
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May 2024 by Jason Smith
I have issues every time I have used this store. Apparently internet orders are a struggle for them. If your people can’t print a file from the internet, you got issues! My last time to use them, order was submitted around 9:30 that morning with a completion time for 3:30, because it takes 6 hours to print a few pages, and my order wasn’t done until I showed up and asked for it an hour after the promised completed time. Thankfully there is another option close by so I won’t have to use this abysmal UPS store ever again!
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March 2024 by Christina Jones
Ease of returning Amazon products
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February 2024 by James
Super quick and friendly service. I was unexpectedly surprised by the fast paced line moving right along and to find out it was due to the sales associates working, who, not only were knowledgeable in their field of expertise but also very patient and friendly with people who might not have been as up to date with the changing of such a fast paced, technology centered world. They had extra staff to call and lend a hand if a customer needed any explanation or extra assistance, which proved to be the ultimate game changer.
