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August 2025 by Gibly Wibly
Hold your packages hostage and just won’t deliver them
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July 2025 by Sheyanna Francis
Absolutely terrible service. Cant ever get ANYONE to answer the phone no matter what time you call. They always have an attitude for NO reason. I had mail on hold for PICKUP AT THE POST OFFICE yet they tried to deliver it and when it was unsuccessful they returned the things to the senders. I work Customer Service and this is COMPLETELY UNACCEPTABLE.
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July 2025 by Trey Dorn
Can’t get one one to answer the phone
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May 2025 by Naomi Eaton
If I could give zero I would this place is poorly managed and something needs to be done about it. I had a mail courier that lied over and over and said I wasn’t getting my mail out of my mail box for 8 weeks. And would send my mail back but that was far from the truth. I would check my mail at least every other day. At bare minimum once a week. I would never leave my mail in the mail box for more than a week. This courier kept sending my mail back to sender. And when I talked to the manager of the facility he was unprofessional and tried to make it seem like it was me and the mail courier who had a problem which each other I didn’t know that courier to have that much of a problem. And to add the courier that substituted for our regular mail courier lost my package that was over 200 dollars. That was after weeks spent trying to track down the mail and this place never answering the phone.So no it’s not a personal issue. It’s an issue with mail couriers being allowed to do what they want and the manager here not caring and defending them. This place should be shut down. So people can get retrained and they need a better manager.
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April 2025 by Kendall Smith
I don’t enjoy bashing company’s but by far some of the worst service I’ve ever had they will lose your package and get mad at you that they lost it. I hope this get this governments attention and they fire the whole faculty.Also if you call enjoy 40minutes to a hour down the drain with a side order of attitude and bitterness. If you call at 12:30 on a Friday and hear a lady with attitude just hang up she’s no bueno at her job
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January 2025 by Donald Albrets
No one in my apt complex has received mail since Thursday, so it's been a week. I was told by the Vestavia USPS to fal
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August 2024 by cataleya Smith
Best place ever
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August 2024 by Roy Martin
When it comes to awful customer service, they are the best.
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August 2024 by Ya
Staff is rude
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April 2024 by Jessica Conley
Terrible customer service. They never answer the phone, barely speak to customers, and just tell you they can’t help you no matter what the problem is.
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March 2024 by Tiffany Wallace
Just ridiculous!!!! They never picks up the phone when you call. How are you open but don’t pick up. I wouldn’t have to drive to your establishment if you just pick up.
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February 2024 by Mar’Kiesha Powell
i don't understand how when they call you and you call them back no one answers ?? how does that make sense ??
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August 2023 by Kelvin Pratt
Terrible place never answers the phone or delivery your mail
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August 2023 by J C
Not good!
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August 2023 by Eltheya Leonard
Ladies were very helpful with information to get my passport.
