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February 2024 by NNHarb 64
Wish I could give zero stars. These people don’t have a CLUE as to what they are supposed to be doing! They have sent my package (a delivery i’m waiting on) to Talladega, and then it came back to them and they sent it to Knoxville TN!! I live in Odenville AL!!!! Unacceptable - this package should have delivered to me days ago! ??
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January 2024 by Barbara Pike
Worthless
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August 2023 by Gene Walker
Very helpful staff. Helpful information for passport renewal and checking everything was completed.
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August 2023 by D H Pankey
The post office clerk was very professional and cordial. She was a great help.
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July 2023 by Nancy Ferrell
Today I went to the downtown Birmingham Post Office because I needed help with a difficult mail issue. I was greeted by Jeremy at the lobby entrance, who listened to a short portion of my story. Jeremy directed me to the mail clerks for assistance. I was fortunate to have Cassandra available to assist me. After carefully listening to my concern, she quickly turned to her computer and fixed the issue. I left very impressed with my visit to the Downtown Birmingham Post Office. Thank you Jeremy and Cassandra.
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July 2023 by Andrea Hudson
Was glad and pleasantly surprised the post office was still open at 615pm. Teller was courteous and kind.
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June 2023 by Latoya Brown
Many complain about how digital means are taking jobs... there are no mail forwarding forms at this location, so I'm forced to go online.
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June 2023 by Tessa Calvin
I had a great experience applying for a first time passport. Martha helped us and was very kind! 2 other locations in the Birmingham area had horrible reviews and I was never able to get anyone to answer the phone. I highly recommend the Birmingham post office if you need a passport or need to renew one!
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May 2023 by Fisher S.
Favorite post office on Birmingham. Efficient, fast and workers are usually more friendly than other locations.
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March 2023 by Tara Scogin
We had a great experience here getting our first passport for our toddler! We made an appointment online ahead of time and Martha helped us and was so sweet to our son. She made sure we had everything we needed. They have the forms printed out there if you need them. We accidentally printed ours front and back and had to redo it while we were there. It has to be one sided page. They also do photos and took his picture! It was all in all a great experience.
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March 2023 by Falaho Kalil
Great place and fast to load and unload. The only trick is entry gate. Use the entry gate on 3rd Ave N fir truck entry. Don’t use the gate on 5the Ave N.
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February 2023 by Josh Roberts
I live in an upstairs apartment, and they will absolutely not bring my packages upstairs to my door. The guy who has my route is prolly the worst post office person I’ve ever seen. He is beyond lazy, will not walk up a step, and constantly delivers mail in the complex to wrong boxes because he doesn’t pay attention to detail, or either doesn’t know how to read numbers on the boxes. I even talked to the supervisor, and she said she would talk to him and tell him that I’ve requested that packages be left at my door, and still, no difference has been made! This guy is so sorry, it makes me feel bad for the post office people that actually do a good job!
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December 2022 by Joseph C. Kreps - Alabama Defense Attorney
Thankful to have a late 8pm drop off option here! The staff members at this post office are always nice and friendly and they know what they are doing for sure! Glad this is an option!
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December 2022 by Modesty Freeman
Great customer service & wonderful people! Honestly, so helpful & got us in and out with our passports.
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July 2022 by Mega Boombox
The desk with a employee opens at 7:00 AM CST. The self service counter can be operating ok one day and the next out of stamps or worse you don't get your stamps. They do keep the lobby clean.
