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July 2020 by Judge Jury
I just got a call from my post office saying that my package hasn't reached Alabama yet wich was a lie because I have updates saying it did they just didn't want to wait for it to be delivered to the closest facility wich was only a few minutes away from the next one they lied to me and are very unprofessional and rude it was only 12 something when she delivered she still had plenty enough time to wait for it yo be delivered since it's Saturday they areask just ready to get off and go home
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July 2020 by Rebecca Calvert
I mailed a package using priority mail from Colorado Springs,CO 2 weeks ago and was told it would be delivered to Mt Olive, AL in 3 days and the tracking # confirmed the day. This post office location in Birmingham received my package for my grandson and for some bizarre reason sent it to Anniston. It has not been logged into the tracking system since Anniston and no one will help me. This was a gift for my grandson for July 4th and now I don’t know if he will ever get it. I will no longer use the post office to mail anything important.So very disappointed and please stop using COVID as an excuse....there is no excuse for poor performance.
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December 2019 by Laura Cummings
This location is NOT a post office retail location, but a distribution center.
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October 2018 by Nancy Slocum
I don't know why they have a phone because they refuse to EVER answer it. If you have a problem with mail delivery, you must go to the facility to resolve the issue. Since I moved 3 months ago, this is the 3rd trip I've had to make. I was told that answering the phone was at the “bottom of his priority listâ€. Great customer service right? There has to be a better way!
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June 2018 by d spicer
Worthless. Completely worthless. My tax dollars hard at work. Paying the laziest people in the world.
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June 2018 by David Fox
This is a package pickup facility. This is not a regular post office.
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September 2017 by Dorinda Douglas
The post office on Southside is terrible!! The last few months, the checks we mail out for my company, get to their LOCAL destinations in about 3 weeks...IF THEY MAKE IT AT ALL!! Oh, and if you put a stamp on a large envelope, in a corner they don't like, they will send it back to you! It is absolutely absurd, that if you put the postage on the package long ways, instead of sideways, they consider it a parcel and charge a minimum of $3...even though it's still an envelope and the same weight!! Just stupid!!! Wasted my time and kept people from getting their money in a timely manner.
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August 2017 by matthew james
This post office must have the laziest bunch of former McDonalds workers employed there. Can't even do their only job. Deliver packages. Or answer the phone at 10 am during the week. If your in Alabama, go with UPS or FedEx.
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June 2017 by Stacey Bivens
I ordered my son's 3rd birthday party shirt online and even paid the extra money to expedited the shipping. My son's birthday party was the 25th. Well this post office has lost my package, my son did not get to wear his birthday shirt and I still have not received the shirt. It was mailed out June 21st, I was supposed to get it on the 23rd. Today is the 28th and still NOTHING! I track the package and it says its been sitting at the Birmingham, AL 35222 Post office since the 21st?!?! Get it together people!!
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June 2017 by Akira Boyd
The post office closes at 2:00. I've made numerous of calls over the past hour around 11 or 12 & no one answers the phone.
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June 2017 by Shenequa Lewis
MY PACKAGE HAS BEEN LOST FOR MONTH THIS IS THE LAST PLACE IT WAS AT NO ONE IS TRYING TO HELP ME
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May 2017 by John Higginbotham
USPS forgets that it is the customers who keep them in business. They rarely answer the phone, and when they do, they just tell you to call another office which also doesn't answer the phone. USPS is the worst shipping company.
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May 2017 by Avery P.
It is a good post office because you can get what you need to get done, done.
