-
July 2025 by Mark Elders
South Highland Post Office (Birmingham, AL), 07/07/25
I had a truly great experience at this post office. The two ladies working were so friendly and welcoming—they made me feel right at home. It felt like they genuinely enjoyed helping people and treated every customer with care and kindness. That kind of service is rare these days, and it really made my day. Fast, professional, and very kind. Thank you for going above and beyond! God bless! Mark N Tim Elders
-
June 2025 by Nancy Lewis
So rude. Unhelpful. Never have supplies. Did I mention, so RUDE?!
-
April 2025 by Andrew Pearson
Ashley and Dri helped me today. They were excellent—very helpful. But beyond that, every employee I've dealt with here has always been kind and patient, especially when I'm trying to mail something I sold on Facebook and I'm waiting for a payment.
It's conveniently located near my house. Yes, it’s an older building—someone mentioned it needed to be cleaned. It’s been here forever, and I don’t see how that matters. They do their job, they get it done, and they’re very kind.
People shouldn’t come in here and try to tell them how to do their job—this is their job.
No complaints. I wish I could give more than five stars!
-
January 2025 by Renee H
Came to this location after a SUPER RUDE employee at the other post office location (see previous review). The young lady had a very upset, demanding customer at her window, holding up the line of other customers. Despite his insistence and rude interaction, she kept a very calm, professional demeanor. She then apologized to the next customer for their wait.
I loved that they had a selection of quality cards available to purchase.
This location could definitely use a good cleaning, but the young lady at the window was great!
-
November 2024 by Sean Reid
Do not come here. If I could rate this below 0 stars I would. Horrible customer service and they do not want to do their job whatsoever.
-
May 2024 by Terry Willcutt
Great Place
-
May 2024 by Abigail Gonzalez
The worker Teresa has horrible customer service. It’s so sad to see how she treats customers… maybe a work from home job is better. First, from the moment I walked in she didn’t even acknowledge me and I waited until she finally looked up from her phone. Then, she didn’t say a word and just scanned my QR codes. After I figured out she put the labels on the wrong package, she went on to bash me like it was all my fault. Absolutely rude and bad attitude…Like woman, I just got off work, I’m tired, and it’s literally an honest mistake. Teresa is out here ruing people’s days.
-
February 2024 by enderlin quintero
Terrible, terrible, today I was still waiting for an important package, and I spent the whole day paying attention, I checked the tracking updates and it said animal interference!!!!When all day I did not see any delivery approaching my residence.That delays my mail for 5 days.
-
October 2023 by Rosemarie Bates
Thank you so much for delivering my daughter's birthday gift in such a safe and timely manner! I appreciate you and your hard work so very much! Cliff Rd.
-
July 2023 by HASSAN ALKHAWAM
Kiara is so helpful. It’s Saturday and she helped me a lot to facilitate my urgent and last minute mail. Thanks Kiara!
-
April 2023 by Larry Zopfan
This place is near UAB campus, at least they can be more polite and nice to students, especially international students. Probably going to post office is their first time in the US. Just terrible customer service. Worse
-
February 2023 by Josh Roberts
I live in an upstairs apartment, and they will absolutely not bring my packages upstairs to my door. The guy who has my route is prolly the worst post office person I’ve ever seen. He is beyond lazy, will not walk up a step, and constantly delivers mail in the complex to wrong boxes because he doesn’t pay attention to detail, or either doesn’t know how to read numbers on the boxes. I even talked to the supervisor, and she said she would talk to him and tell him that I’ve requested that packages be left at my door, and still, no difference has been made! This guy is so sorry, it makes me feel bad for the post office people that actually do a good job!
-
August 2022 by Sanne S
Honestly most unfriendly lady I have ever met!!!!
It was 05/11/2022 at 9 AM
-
July 2022 by Christian Santos Aponte
Horrible service! Rude employees, very low class! Will ship from another USPS Store even if I have to drive farther away.
-
May 2022 by K Behrent
Honestly most unfriendly lady I have ever met!!!!It was 05/11/2022 at 9 AM
