United States Postal Service
USPS,
Post OfficesHours:
3900 Montclair Rd Fl 1, Birmingham AL 35213 Hours
About United States Postal Service
The United States Postal Service (USPS) is the country's leading mail and package delivery service, processing and delivering 47% of the world's mail. With over 30,000 retail locations nationwide, USPS is committed to providing secure, reliable, and affordable delivery to more than 157 million addresses. This specific location on 3900 Montclair Rd offers passport services by appointment only. Customers praise the professional, attentive, patient, calm, and friendly staff, who guide them through the process efficiently. One reviewer, Natasha, had an incredible experience renewing her passport, with the staff clearly communicating all the required steps and costs. Another customer appreciated the short wait time and polite, straightforward staff, emphasizing the importance of arriving prepared. Reviewers also highlight the office's helpful and accommodating atmosphere, making the passport application process painless and even fun.
Most Recent Reviews
April 2025
Had a great experience getting a passport, particularly with the help of Ms. Lewis. Very very good, thank you
March 2024
Natasha was amazing!! I had a lot of questions regarding my passport and she helped walk me through everything and made the experience very smooth! I’ve never had an experience this good at a post office. Thank you Natasha!
February 2024
Natasha was an incredible help with assisting me in renewing my passport. She communicated clearly and listed out everything that I needed as well as what to budget for when renewing a passport. She was extremely friendly and kind! Thanks for the help!
More Comments(47)
Nearest USPS Stores
- Birmingham, Alabama
