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February 2024 by Aja Carolyn
This is the worst place EVER. I showed up in uniform to mail two boxes overseas because our unit had members deployed during the holidays. First off, they charged me $200 which is asinine when you’re shipping to a military installation. Second, the boxes NEVER made it to the location. 200 USD! TRASH TRASH TRASH
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February 2024 by Thandi Beckwood
Mannnn listen Cassandra at the front counter is the rudest person I ever seen. I literally have no words but it took everything in me not to as nasty as she was. Sometimes you can kill a person with kindness. I guess she didn’t get anything for Valentine’s Day because her attitude showed it.
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January 2024 by Sheila Hays
Our new mail carrier is so late and even when it says we are getting mail we receive nothing alot of days. He must have changed the route up from previous lady. Not dependable person.
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July 2023 by R J (REJI)
I pay for a p o box at 35206 post office in and they already lock the doors at 5pm which is inconvenient for paying customers and NOW TODAY THURS.7/6/23 I came to get my mail and the doors are locked with a note saying they’ll be back at 1:30 this service is rediculous and I’m really sick of the awful service when I pay almost a $100 every 6mos.
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December 2022 by Jennifer Palmer
I've never complained about my packages dropped off at my neighbor's, or just missing period, but Today They dropped of mail at my Birmingham home, that was intended to go to someone GEORGIA. It is from US customs and states that the package contains medication. I have called over and over for them to come get it. It would just ring and ring, and now it gives a busy signal like it is disconnected.I am going to have it sent back, but these people really do not care! They just don't pay attention.And when you actually go in there, they're just sitting around on their phone. Paper and boxes and just trash all over the place including the floor. Nothing has been cleaned in a long time in that lobby.I feel bad for anyone who has any important mail coming through this office!Today's workforce needs a major clean up. Pure laziness.
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April 2022 by Dre B
Never had a problem with this postal in 20 years till today. They said they attempted to deliver a package when I was home no doorbell ring and nobody on my cameras on the time they say the delivery was attempted.If you can nobody picks up I hear but for me someone did pick up and said someone very rudely and hung up in my face. Which was the operator supposedly, why is it hard to place someone on hold or take a message concerning their issue. If everyone their did their jobs correctly there would be almost no one call anyway. I had to file a complaint with USPS and AIG about this terrible conduct. Hopefully someone will be out of a job soon and we can get staff that are good with customer service.
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April 2022 by April Huffman
The carriers are thieves and the supervisor Eric covers for them by threatening citizens and making false complaints.
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December 2021 by Ramon Marquez
can somebody do something about the staff here service its terrible, always in bad moodany questions that you have must of them always give you that look like you are dombnot willing to help with missing mail they just say they dont know and thats all you can do what ever you want they just dont know
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October 2021 by Zeneta Pickett
Sorry Lazy people never answer the phone and terrible customer service and claim they couldn't locate my location for my package yesterday and never showed up only to find out whoever the driver was took my package ? back and had scanned it at 6:50 pm. Last night and I was here and still HERE . let's see if it's going to show up today
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July 2021 by Bama Babe
I would give a 0 stars if I could. I think this may be the worst one. Customer service is awful, it closes for lunch, the internet and debit machine is down all the time, workers will be at the counter but will tell you they don't work the front so can't assist you, you will have to come back, mail delivery is horrible. I can go on and on but it is extremely unacceptable and disappointing. I can not believe that a government agency would allow this.
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March 2021 by Linda Bellamy
My neighbors and I are receiving our mail so late, when we get up the next morning the mail is in the mail box. This is unacceptable, we live in a neighborhood that is not too desirable. Our mail is in the mail box overnight and anyone can walk up and collect our mail. This has been going on for a week. 33rd ave north, 33rd Place North, 33rd Street N, Shuttleworth Dr 35207. These are just some of the streets that are complaining. Please don’t let us have to come to to post office to protest!!
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October 2020 by Karen E
I have had two packages in the past 5 months come up missing. The post office says that the address was wrong. I know for a fact it was not. They refuse to reimburse me. Not a happy customer.
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September 2020 by Lizz Córdoba
I sent a $ 100 gift card and it never arrived and the only one who knew how to activate it was the one who attended me because I bought it right there the employees here are thieves I went to make my claim and they couldn't tell me what happened
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July 2020 by Dej Sheree
My package was scheduled for pickup on July 17. I went to the P.O. twice to pickup, both times the clerks claimed the information for pickup was in their system, but they had no idea where the actual package was. At this point I’m so frustrated with this particular P.O.!! I’m ready to move from my home to get better postal services. They’re ridiculous, I have been missing packages for years now. I really needed those items.
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June 2020 by Beth Erwin
Horrible! I show that a package was delivered on 6/4 but I have not received it. $90.00 and I can’t get a refund because it shows delivered. Center Point PO can’t help because I can’t reach them. This is very upsetting!!!
