December 2021 by Billy ray clemons
Tonya was the consummate professional. She was courteous, knowledgeable and a pleasure to work with. Your service… and my experience with her was most appreciated.Well done!!
November 2021 by Joshua Baker
My wife and I are well pleased with the staff and service dealing with Tonya primarily, but overall both guys are doing their job. We feel like we got a great deal and highly recommend this location to anyone in the area looking for great service.
November 2021 by Mike Calloway
I had a great experience. I came in to upgrade my phone and Tonya did so much more than that for me. She told me about different promos and really worked with me to get the best deal. I appreciate her efforts.
November 2021 by Terrence B. Scott, Sr.
Tonya was very professional and easy to work with. She listens very well and is patient. Geoff is diligent in maintaining order in the store. When I walked in, he didn’t have a customer but he was working on something on his computer and needed to finish before he called on me. Tonya finished with her customer first so Geoff directed me to Tonya and continued working on other things that helped keep the store quiet and professional. I truly appreciate their calm demeanor.
November 2021 by Blaine Cardwell
I originally went into the store looking for an iPhone 13 Pro Max but I learned that everything was on back order which is understandable. Tobie ordered me an iPhone 13 Pro and I was happy with that interaction. I called the store today and talked to Tonya who stated she would be there to setup my phone. I came in as soon as I got off work which was about five minutes prior to closing and she was so polite and knowledgeable. She quickly got my new phone activated and was able to transfer all of my data from my old phone. I am going to make this my store for good because both times I felt like the reps went the extra mile!
November 2021 by Jeff Clanton
Thanks Tonya, you did an excellent job, You helped me so much getting my service switched over from AT&T! Love my new phone!
November 2021 by William Laseter
In the last two days I have been to three Verizon stores. Yesterday I went to the one in Trussville and I met Tonya. She told me that she would fix my problem and let me tell you that she did! First she identified why my phone quit working, and immediately jumped into action to fix it. She was on the phone with Verizon Prepaid for over three hours and she did not give up. I am a very satisfied customer and I am happy to see that Verizon still has employees that care about their customers!
November 2021 by Richard
My experience was very thorough and took some time to make sure my issues were taken care of Verizon needs more like Tonya
November 2021 by Jane Gray
Tonya helped me by working on my device and fixing my connection issues. I recommend this store for all of your Verizon needs.
September 2021 by Kimberlyn Allen
Darrin was excellent! He was a pleasure to speak with and he handled my requests in a timely fashion. He provided great customer service and I am glad he helped me with my requests!
July 2021 by Wayne Plunkett.
EXCELLENT SERVICE, ALSO EXCELLENT CUSTOMER SERVICE!!! THERE WAS ONLY ONE EMPLOYEE WORKING. THE LOCATION WAS VERY BUSY, THIS YOUNG LADY WAS WORKING EXTREMELY HARD TO TAKE CARE OF THE CUSTOMERS!! SHE WAS EXCEPTIONAL!!!
July 2021 by Cohen Palmer
Good place If you need chargers and other basic needs.
June 2021 by Sean Henon
Excellent Service. Went in for a new phone and got exactly what I needed.
May 2021 by Suzann Pre-Weekend
Terrilyn was amazing! She helped us get a phone as painlessly as possible. ? Ask for her when you go in! Thanks for a great experience!!
May 2021 by Sheree Ford
Took my mom in there for new phone and service. NEVER GOT WAITED ON. LEFT AND HAD A GREAT EXPERIENCE AT AT&T DOWN THE STREET.