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January 2024 by Happy Rooster
Needed road force balancing. Had to go to a different shop to have the work done correctly.
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August 2023 by Tommy Crabb
great place been doing business with them for years only place I get my oil changed I Have bought tires great prices had repair work done friendly people on counter they know there business
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June 2023 by Kenneth Richardson
So it seems that they have all the customers that they need. I never been refused a tire rotation because of the age of my tires. I bought these tires from them less than 6 years ago, I am retired and don't have to drive every day anymore. So yes my tires are in great condition, but they are to old for vulcan to deal with. No problem...my business and my kids,,grandkids,,family and friends that I so happily referred to vulcan will take our business elsewhere.
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March 2023 by Mo
PROFESSIONAL!!!!!Impressive staff. Listened to my concerns and followed through. Peace of mind is easily five stars. Thank you! Birmingham (Trussville) location is the best.
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February 2023 by Jamal Jackson
Griffin is the absolute best!! He provided the BEST customer service ever. Please make sure that you ask for GRIFFIN when you go here. He will not let you down!!
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February 2023 by Terry Smith
Original estimate they gave me was $430. They had my truck 3 hours. I looked the parts up that were on the invoice and the high price for these parts was $125. But they gave me a bill for $615. That’s $155 an hour for labor. But they said they charge $120 per hour, which is still high. Average mechanic work is $80 - $100. So I’m not sure this is an honest place to do business? Looks like they padded the bill about an extra $150. I will go elsewhere next time.
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January 2023 by Samantha Roper
After a while looking I found at great shop they different and it shows. Thanks
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January 2023 by Jason Tankersley
Very disappointed with the business practice and not knowing what they are doing at this place. I ordered new tire and wheels that came ready to put on so I did and went to Vulcan tires in Trussville for a alignment in November of 2021, drove home and didn't feel right, so the next day drove to work on the freeway and just didn't feel right, even my gas mileagewas off. So took it back and they put it back on to check the alignment and said it was good was and just me, well it wasn't me by Dec 30, 2022 my outside tread on my all terrain front tire on both was worn down so I took my truck to Serra Toyota and let them aligned it and it was 56 out on one side and 36 out on the other and out of center. When I went up to Vulcan to see about reimbursement on a warrant alignment, their answer we don't see ourselves accountable for this because you have fourteen thousand miles on brand new tires and you could have been riding on the shoulder or a bad Road. Mind you my tires were not cheap Falken all-terrain guarantee for 55,000 and I drive on the freeway and highways. These are hard times and I had to work hard to buy my tires and for a company to mess up your vehicle and be childish about it and say prove we did it, when I brought it back the first go around before it got bad. This is the first time I've ever been so disgusted with a company and go online and give a review, just my warning to others.
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January 2023 by Tom Oswalt
Buyer Beware of this place. My son is off at college and his truck overheated. Not knowing any local shops he took it to Vulcan and was charged $624.38. I took the bill to two shops I deal with back home and both say we were gouged. Charged $100 for a part that is $40 at Autozone right now and $25 for a hose connector that is $5. Also charged $220 labor on a heater hose install. Bottom line is my son was charged double what he should have been. This is only the second negative review I have ever left a business but overcharging someone in a bad situation is terrible. Save your money and use someone else.
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September 2022 by Jeff Phillips
Worked with Clay and Griffin to install a new set of tires, front brake pads, and oil/filter change on my 2019 F150. They got me scheduled in the day after contacting them and work was completed within ~2 hours. They were professional, knowledgeable and friendly. Definitely recommend using Vulcan for your automotive needs.
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July 2022 by Zachary Agent
I recently took my truck to Vulcan in Trussville for a strange sound around my engine. They told me my AC compressor was seized up and later that the engine needed to be replaced as well. I took it to a different mechanic and he found that it was a problem with my starter and power steering pump. Once we got the starter and power steering pump replaced my truck has been running fine. It was neither an engine or AC compressor as the employees at Vulcan had told me. I didn't receive good advice on what was going on with my vehicle and if I didn't take it somewhere else, it would have cost me a lot more money.
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July 2022 by Becky Schanck
I got stuck with a bad alternator on a cross country trip. They got me in as soon as they opened. They were helpful, friendly, and fast. I appreciate all their help!!
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June 2022 by Dan Diaz
Went in for a tire after a blow out in Birmingham and Clay and his team took care of me in the most incredible way. These guys rock and do it with style and have the best customer service around. Well done guys and would definitely recommend them.
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June 2022 by Travis Blackburn
Great place to have my truck serviced. Very up front and honest. They had my for F150 only a short time and did great work!
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May 2022 by Robert W.
took my truck to get temperature sensor replaced they called and told me i had a loose belt and needed a thermostat thats why my check engine light was on lol picked my truck up took it to the dealer to see was i right turns out i needed a temperature sensor and thats all dont think these d*** mechanics cant do certain jobs be careful taking your car there and double check their work if you do
