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February 2022 by jessi
Awesome customer service! The man at the jewelry counter was very helpful, understanding, and insightful. Will recommend this place to those seeking unique jewelry pieces and custom services.
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August 2021 by Elizabeth Horton
Today I tried to go to Wallace Burke in order to find a birthday gift for my mother. After I parked, my sister and I got out of my car and walked across the street to meet my brother so that we could enter together and look around, but as I was walking across the street, one of the workers ran out of the store and very rudely yelled at me to move my car. He literally yelled at two teenage girls walking in the road without asking nicely like a decent human being. After being yelled at, my sister and I got back in my car and left because we were so shocked by his unnecessarily mean behavior. I will never return to this jeweler and hope that others will not support this kind of behavior.
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May 2021 by Richard Bruce Hamilton
Experience, Talent and Taste. Birmingham's finest jeweler.
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November 2020 by Kelsey Clearman
Such a great experience. Patrick is excellent. I came in wanting a custom engagement ring, not knowing exactly what I wanted and Patrick took my ideas and made the most beautiful and perfect ring for me. The amount of detail in the band is just stunning! I would give him 7 stars if I could and the entire process took less than a month! I’m excited to come back so that he can also design my wedding band.
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September 2020 by Kelsey Waldrep
Wallace Burke’s made a custom wedding band out of my recently deceased grandmother’s jewelry. They helped bring my vision to life and create a piece that goes seamless with my engagement ring. I definitely hope the band will be a family heirloom because of how special the company has made it.
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March 2020 by John Gleissner
Good folks; high quality only; great coffee; relaxed atmosphere; people you can trust.
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February 2020 by Bernard Garrett Serota
I am extremely satisfied with a gift that I commissioned for my father’s birthday (as is my father). I had a minor issue with a personal message I had engraved into a beautiful sterling flask, and David Hezlep corrected the problem quickly and with expert professionalism. Having had the issue, I experienced how those at Wallace Burke were deeply invested in the overall quality of their goods and services, as well as my total satisfaction as their customer. I will absolutely be doing business with them again.
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July 2019 by Michael Hill
Fantastic! I needed to get a family engagement ring resized, cleaned, and repaired as the platinum band was broken. I was also on a tight timeline and walked into the store to see if they could accommodate. I was ready to look at purchasing a new band if the old one was not salvageable. Not only did they talk me OUT of a costly new band, but they had the ring totally cleaned, sized, and repaired by 11am the next day. Plus the price came in $20 less than they quoted me! Awesome, honest people and high quality, fast turnaround. Couldn’t be happier.
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May 2019 by Lewis Windham
Whether you need the perfect new gift or help creating a piece of jewelry from family heirlooms, Wallace-Burke is the place to go.
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April 2019 by Lindan Hill
Wallace-Burke has been my go-to location for jewelry and gifts for over ten years. Wonderfully curated selection with great salespeople. I highly recommend visiting Wallace-Burke for any gift or jewelry needs.
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December 2018 by Tommy Cox
David and the rest of the staff are truly amazing. They helped me with the perfect Christmas gift for my wife, and David also helped my mom find some beautiful replacement pieces after her whole jewelry box was stolen.
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November 2018 by Freddy Edgerton
Excellent service for last minute marriage renewal celebration. Picked a beautiful ring, had it remade in less than a week. Top notch, best in Homewood
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May 2018 by gail tucker
Professional, courteous, creative & helpful whether you are buying from their lovely inventory, creating that 'once-in-a-lifetime masterpiece, or needing jewelry sized or repaired !
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March 2018 by Bryan Peeples
When I was getting ready to propose to my fiancé I had two rings I inherited from my grandmother that I wanted to make one and give this to the woman I love. It meant a lot that Wallace Burke took the time to respect the heirlooms and helped source a few better stones for the settings. Not only was I happy but my fiancé was blown away buy the vintage heirloom ring that was crafted by Wallace Burke. They even helped adjust the sizing on the ring for the slightly loose ring on the finger. They let you come back and let them clean and inspect the ring to ensure its settings are secure and give it the just new shine it should always have. I know that my grandmother would love and appreciate the effort and dedication they put into making my fiancés engagement ring be something more than just a ring.
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March 2018 by Gary Peeples
I have had two very positive experiences with Wallace Burke. First, I had my father's WWII naval identification bracelet. The clasp and part of the chain had broken. Preston at Wallace Burke was able to find a chain that matched perfectly with the original chain and was also able to replace the clasp. The ID bracelet is very special to me and a reminder of my father. The Wallace Burke team was very easy to work with and very helpful. The second experience was equally satisfying. I had purchased a diamond necklace for my wife several years ago, but she never really liked it. We took the necklace to Preston and asked for some suggestions as to what we could do with the necklace. Preston and his team put together several suggestions which would maximize the use of the stones. We ended up having a pair of diamond earrings made for our granddaughter and another ring for my wife. Workmanship, service and value for our dollars spend were all exceptional.
