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June 2023 by Demetres Ballard
Horrible service. Banker refused to assist with helping me open a savings account for my kid becuase I guess it was too close to closing. He def had time. I guess my 2 decades of business don’t mean much
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June 2023 by Charles B Ireland
Friend had business here.
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January 2023 by Cecilia Wales
Useless!! I went in to make a cash deposit and they deposited it into the wrong account. I was the only customer in there and 2 tellers helped me and they still couldn't get it right. Do Not use this branch!!
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October 2022 by Jason Farrer
Only person here...waiting in the lobby for almost an hour to get coins because the only person who can give coins is on lunch break. There are at least five employee in here sitting around looking at each other.
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February 2022 by n john
Great branch no line no wait on a Sunday
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July 2021 by Will B.
I have not used this location very much... yet. But this is definitely going to be my Wells Fargo home base moving forward. Honestly with online banking, I really don't have to do too much in person banking. But when I do, I like it to be efficient with friendly people. With this location, the few interactions I have had have been nice. The staff is great and very welcoming and the location itself feels off the beaten path even though it backs up to the Summit main road. But going to a place during the day in the lot of a movie theater makes access easy too. I also love that their ATM is on the outside lane unlike my last home location. I have never had to wait and not have to navigate any tight spaces. Great location Wells Fargo. I look forward to visiting here for years to come.
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October 2020 by fonde taylor
Absolute worst bank ever! 0 stars.Tried to make a cash deposit (less than 1000) for a family member who was unable to go to the bank that day.. They refused to accept the deposit. Said it has to be made by the account holder. Some bs about their new policy. Wow! I've never heard of a bank that didn't accept deposits. So glad I don't bank with these guys.
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July 2019 by Alexia J.
Very sweet staff. Quick and to the point. They are one of the only branches that has truly pushed the app. I frequently use their app, however, I was right next door and decided to go in to cash my check.
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March 2019 by George William
Great phone customer service. I was put on hold, then disconnected, when I called another branch with a very basic question. At this Summit branch I was treated with respect by a courteous phone associate who was very helpful - and I was never placed on hold.
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September 2017 by Rajat Parikh
Fine for basic checking but don't try to set up more than something basic at the Summit location . I went in 4 times (twice on a weekend) trying to set up a new business checking account and despite getting all the info they needed and filling their forms they still couldn't do it because they kept forgetting to tell my what else they needed on their checklist. I gave up after four tries. Servis First much better with skilled bankers and helped me right away.
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June 2016 by bkcostello
I opened a new account with Wells Fargo today. Josh and Jenise were two of the nicest most helpful people in that facility. They welcomed me with open arms and literally made me feel like I was part of a family, their family! Opening an account was easy and didn't take that long and I really enjoyed my experience.
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April 2016 by Carrie F.
Decent bank I've had my issues with them but what bank won't you have issues with but over all great service
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October 2014 by Paul L
the staff are friendly and professional.
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October 2013 by Scott F.
Why can't EVERY Wells Fargo branch be this awesome? I opened my account when I lived in California, and I was very happy to learn that my new home state of Mississippi does not have any branches near me, because it meant I would have a reason to take my money to a new bank - that is until today. I traveled to Birmingham for some training, and I needed to go to a Wells branch, which I was not looking forward to; however, the entire staff at this branch was simply out of this world! My request was a bit unusual, but the staff at the Summit branch didn't bat an eye. In fact, they were gracious, courteous, and VERY professional. For those of you who have been harassed, bullied, and talked down to (the status quo at many of this company's branches), you know how extraordinary this really is. Wells Fargo fat cats in SF take note: THIS branch treats customers the way customers want to be treated. I hope you'll come see for yourselves just how great these ladies are...
