Publix Pharmacy at Calera Crossings receives consistent praise for its excellent customer service and friendly, caring staff. Customers describe the service as incredible, with workers and managers noted as sweet, kind, and going above and beyond to help. The pharmacy itself is highlighted as the best, with a busy but courteous staff that always has time to answer questions, checks for allergies, and ensures prescriptions are ready on time. Special orders are handled with no problem. The broader store is appreciated for its cleanliness and well-kept items, especially in the Deli, Bakery, and produce sections, where associates are always nearby to assist. The food options at the Deli are great, allowing for samples. While the experience is overwhelmingly positive, one note recommends increased attention to checking expiration dates on some perishable items to maintain high standards. Overall, it is considered one of the best Publix locations, providing a great and reliable shopping experience.
I have a prescription I get once a month. I get a text saying it’s ready to be processed. EVERY time I go in to pick it up after the prescribed time they tell me it’s going to be 15 more minutes. They really need to adjust how they do things. It is so frustrating.
April 2026
The employees are always so nice and helpful. This publix and the one in alabaster are my favorite. The courtesy is above and beyond
May 2024
Ladies in the pharmacy have always been very friendly. My prescriptions are waiting for me when I get to the store.
