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“AMAZING people. Please use them, I needed help with a State Farm issue and I wasn't even their client and they went OUT of their way to help me at no benefit to them. Good people. Thank you Eddie and Kara!”
“Very pleasant phone call. Mike called to check my info and gave me options to add coverage. Also suggested options to lower my rate when I asked if there was a way to do that.”
“Very helpful. She was to decrease my monthly payment dramatically. In addition she continued to assist with the process of canceling my other policies and getting me refunds for what I had already paid for the month.”
“For almost 2 decades my husband and I have had TK Smith as our insurance agent. We have received the best service possible. We receive quick response when we reach out about anything regarding our coverage or account with them.”
“Ken spent a substantial amount of time gathering my financial data and social security benefit information. He was very knowledgeable in the area of how your pretax savings effects your income taxes when you retire and have mandatory withdrawal amounts annually.”
“Chad Hartfield was extremely helpful! He was so patient and understanding even though I fumbled through our entire phone call trying to find the information he was asking for in my lease😭 Thank you for your patience and helping me set up my renters insurance and at such a great price!!”
Open 24 hours
200 Cahaba Park Circle Ste 112, Birmingham
Life Insurance
“Sorry about the people who who's because of their own negative carater badmouth this interprice I I however transfered to Mike Barry's and for the last 15 years I have had a great tritmenmt and whenever I called with any issues was always talking of,
Thank yoy so much for all the good service.
That's really NICE.”
“Zach was awesome. I called needing to switch agents because mine was unresponsive, and I also needed to add a renters insurance policy. The whole switch was so seamless, I almost felt like he was missing something…. And on top of that, he saved me money! Glad to be in new hands.”
“I have had my homeowners and car insurance with Allstate for years. Jeffery has been such a reliable advocate. Examples: noticing an overpayment and large refund that was due from the YEAR prior while doing annual reviews of my HOA policy, noticing an increase in my auto insurance premium, shopping policies and switching companies, and THEN revisiting policy months later and switching again (all without hiccup and effortless on my part), explored life insurance policies according to my needs and promptly responding on my behalf to obtain such coverage.. the list goes on. He is responsive, knowledgeable, dedicated, and reliable. Asset on my behalf and with best intentions is how I would describe Jeffery and the Ken Needham team. 10/10 recommend pursuing all policies with this agency.”
“We are fairly new customers to the Ted Townley State Farm agency. So far I have been extremely impressed with the service we have received and the friendliness of the staff. We are thankful to be a part of the state farm family.”
“Rene and Katie are the best to work with! So helpful, friendly and fast!! We've been with them for years, through moves and multiple cars and RVs. Highly recommend!”
“There are no words to express the loyalty, service and care Lloyd Payne brings to his customers. Not only are you getting State Farm insurance, you are getting a man who truly cares about his clients.”
“Outstanding service from Mike Kennedy’s State Farm office and the HSB team. They worked together seamlessly to resolve a complex heat pump breakdown under our equipment coverage. Mike’s team was responsive, supportive, and easy to reach, and HSB handled their part with professionalism and efficiency. We’re grateful to be with an insurance provider who advocates for their clients and partners with companies that deliver. Highly recommend!”
“I became a AAA member with my vehicles and my home in December, 2025. I must say the agent Stephanie was truly a blessing to me. I was being robbed without a gun before I placed my vehicles and home under AAA insurance. I have always had AAA towing services but now I have it all. Thanks Stephanie Muegel for your assistance. Kudos!! I pray God bless you beyond measure. I am telling everyone I know about AAA & Stephanie!!
Today, May, 28th I went to the Acton Road location in Birmingham. When I entered the lobby the young man at the first desk seems to ignore my presence, but then there was Neil who asked what did I need. Neil provided the best customer service. He gave me the information I requested without hesitation. Customer service is so important. Please commend Neil for a job well done. He would do very well training your other employees on how to treat customers when they come into the door. Kudos Neil. Thank you so much because I have had some really cloudy days lately. Kudos Neil!!!”
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“Ron quickly handled my request. IWe sold the F150 today. Ron canceled coverage and advised what to expect regarding forthcoming paperwork. Thanks Ron! Appreciate your help”