Johnston RV Center Service Center provides a positive and helpful experience for both sales and service. Customers describe an amazing, wonderful, and great experience from start to finish. The staff is consistently noted as knowledgeable, kind, helpful, and eager to assist. For sales, the team offers a no-pressure approach, a great selection, and takes time to answer all questions during thorough walkthroughs. The financing and paperwork process is handled with outstanding care. The service and repair department receives high praise for its efficiency and kindness, especially in urgent situations. Travelers in need of repairs find the staff willing to help right away, even when very busy. They quickly diagnose problems, perform fixes efficiently, and take time to explain the work done, helping customers get back on the road without breaking the bank. The front desk is highlighted as professional, friendly, and efficient in providing assistance. Overall, customers highly recommend Johnston RV for making complex processes easier and more enjoyable, leading to a great experience.
Amazing experience from start to finish on the purchase of our travel trailer. We started the process at the Huntsville show and picked up today. Everyone from sales, financing, parts and service answered every question and took care of all concerns. Thanks for a great experience.
January 2024
Above and beyond! That's best way to describe how they work! Will never go anywhere else.
December 2023
Driving down the road our brakes started making a horrible sound! Pulled in to be greeted by their staff and eager to help. Smitty did a wonderful job helping us get back on the road. Thank you to Smitty, Joe and Doug for helping us!
