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March 2024 by Michelle Goebel-Kupay
After lots of research, we decided to go with Johnston RV. We absolutely love our new fun getaway. We want to thank Jason (sales) who is a no pressure kinda guy. Thank you Sarah for walking us through all our paper work and warranty information. Special thanks to Nate who did our walkthrough and answered all our questions and took extra time with my better half to go over the anti-sway hitch that was installed on our truck. During our time there, we had our 1 year old granddaughter with us and she doesn’t warm up to folks quickly and she had fun the whole time. Thanks again, we look forward a future with Johnston!
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February 2024 by Mike Lansford Jr
Amazing experience from start to finish on the purchase of our travel trailer. We started the process at the Huntsville show and picked up today. Everyone from sales, financing, parts and service answered every question and took care of all concerns. Thanks for a great experience.
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January 2024 by Jerry Nietupski
Above and beyond! That's best way to describe how they work! Will never go anywhere else.
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January 2024 by Karen Tapscott
We had never had a camper before. Johnston RV Center was beyond wonderful in helping us buy exactly what we wanted. They had a great selection and were very knowledgeable about all our options. Sarah was outstanding with the paperwork. She has a wonderful personality and was most helpful. Nate is a very nice man. He did the walk through with us and showed us everything we needed to know about the hook ups and operations of our Wolf Pup. Everyone was great at Johnston RV Center. We highly recommend them. They made the whole experience of looking for and purchasing a travel trailer much easier and enjoyable than others we had visited.
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December 2023 by Kathy Etolen
Traveling from Indiana to Florida. 2 moms headed to the beach for an escape this week. We stopped for gas and a kind gentleman informed me, my right tire was making a horrible sound in my travel trailer. After inspection of the said tire, we heard the rattle and grinding. It was 8am on a Saturday morning. We are in unfamiliar territory not only with the tire situation but also hours from home. Thankfully we were just a short drive to Johnson RV repair in Cullman, Alabama. After explaining our situation Smitty said he could check it over for us right away.They were very busy but took the time to help us. Smitty discovered a broken spring that holds the brake shoes together. Smitty and Joe took the time to explain everything and show us what they were doing. What could have been a few days wait only took them an hour or so to fix. I want to extend my gratitude to Doug the service manager, Smitty, and Joe for being so helpful and kind and helping us reach our destination and not breaking the bank. If you’re ever in need of repairs definitely stop by!
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December 2023 by Jennyfer Strickland
Driving down the road our brakes started making a horrible sound! Pulled in to be greeted by their staff and eager to help. Smitty did a wonderful job helping us get back on the road. Thank you to Smitty, Joe and Doug for helping us!
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September 2023 by Sharon D.
This is supposedly home of lifetime warranty, that's a lie! No they are not lowest prices , we were on our way to bankston rv in Huntsville, decided to just look, ended up finding one we really loved, salesman are just like car salesman with all their tactics . So we took it home we went to campground near Johnson rv in Cullman , started to have water leaks didn't know where it was coming from, we asked them to just look at it,a guy came muddy shoes and all didn't even wipe them off , he was angry goes and gets silicone smears it all over where he thought the leak was, quickly left me with a big bill , I just bought from them and left cakes of red mud in my new camper . Ok next they find a small nail in the roof and say they have to put new one on, a whole new roof! They kept it for months and months , never updated us and was so rude especially lady at desk, every time we called they were dodging us , our refrigerator broke down , this was a brand new camper! So they waited on the cheapest frig u could possibly find , it took months , now our slideout is off track , we asked mr W to just look at it, because we were stationary , he said I will charge you just to look at , he's 10 min away and refused, this is THE worst rv dealership I've ever heard up , Johnston is a nightmare , oh and we were crazy enough to buy extra warranty , these dealers should be held accountable for not fixing our travel trailer. Oh when sale is over they are done with you , and just rude , hanging up phone, coming out trudging red mud all over the camper then throwing the bill at me and slammed door Please don't make that stupid mistake like I did DONT STOP go on to bankston rv in Huntsville, from the reviews I've read they are the best.
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July 2023 by Matt D.
Vicky at the front desk is just plain awesome. She can help with anything or get you to someone who can in a quick and efficient manner. Vicky is professional, friendly, and a true pleasure to deal with. Oh! Vicky is really pretty too! You can't go wrong when doing business with her.
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June 2023 by Gabrielle Honeycutt
If you're looking for a great deal on a camper this is the place for you. We purchased our first camper from here and we absolutely love it. The only thing I would suggest is do your research on the types of campers you want before hand, possibly the manufacturer. There are alot of groups on Facebook that can help you make a good decision. And when you're ready these great people will help you get the finance and the right fit for you!
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May 2023 by Chet Carroll
There is a large selection of parts and needed supplies. Ended up having to check out three times.
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March 2023 by Ronald Clifton
Accompanied friend to get RV worked on. Friendly people.
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March 2023 by J. Elliott
I can not say enough good things about my experience with Johnston Rv Service center in Cullman. Sabrina and the service team were exceptional. Had both air conditioners go out in the heat of summer. With a 5 day trip on the horizon, I called and they worked me in. Fixed one a/c and replaced another a/c same day. They were very informative and professional. They even took time to adjust my hitch so my rig would pull better. There was a problem with my initial warranty paperwork and they worked hard and promptly to resolve the problem. Definitely recommend.Service: Air conditioning
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March 2023 by nancy ackerman
We were told by Johnston's they do not work on Jayco's. Only stating this for future RV'ers who may break down.
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March 2023 by Adam Hayden
Got me in and out quickly.
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March 2023 by DeWitt Mullins
Thank you, Smitty and the other techs that it so much time into solving my problem. They are so knowledgeable