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November 2023 by R. Sellers
One Great Big Hassle! They surely excel at being a royal pain in the (you know where) dealing with them was, absurd and unpleasant to say the least... So don't expect a whole lot in the ways of progress at this franchise, If wasting your, time, energy, or money is of no importance to you, then this establishment is of completely up your alley...
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July 2023 by Ann
It's just become a horrible Bank since they merged I have had nothing but trouble and I do believe I will be finding another bank
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September 2022 by Tulsa Halverson
Great service
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February 2022 by D W
One of the loan officers was very rude and they treated you like you have committed a crime.
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August 2021 by Brenda Moore
I have used Merchants for years, and I just love them. Their Fairview branch is who I have worked more closely with since it is right near my home, but all of the branches that are in Cullman are just wonderful. You get that home town feel when you walk in, but in a very professional setting.
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July 2021 by Suzy Lynn
Nice people. However, I should be able to make large purchases or transfer my money without having to call and, basically, ask permission to do so because there's a limit. It it's after hours, you're out of luck. I get safety and all, but that's ridiculous.
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March 2021 by D Ras
Very happy with Mr. Ross West for my complicated banking needs and very happy with the Arab branch employees too. Great people to interact with.
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March 2019 by Big Time
Best bank i have ever had an account with. The employees here will go out of their way to help customers with issues and for military members like myself, they will help you over the phone, mail, anything any way they can.
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November 2018 by Jim Caudle
Great Bank. Wonderful professional friendly staff!
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November 2017 by James Banks
Just your average bank.
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May 2017 by Michelle Churchill
Very professional