Metro by T-Mobile at 28825 US Highway 98 Ste B offers affordable prepaid plans and 5G phones from Apple, Samsung, and OnePlus. Customers appreciate the friendly and helpful staff, especially the manager, who goes above and beyond to assist with setting up multi-line accounts and ensuring proper enrollment in auto-pay. Many reviews highlight the staff's professionalism, patience, and excellent customer service, making the experience positive despite occasional wait times. The store is praised for providing great service and reliable phones with no service issues after switching from other providers. Overall, Metro by T-Mobile is highly recommended for its friendly staff, good plans, and quality phones.
I love to go in and see James he does a really great job with helping you!!!!
March 2023
Huge Shout out to the worker James! He was fantastic! Very kinda , patient, and helpful! This man deserves a raise. I switched from cricket so I went to metro , I got free phones and not a single service issue yet! Highly recommend place to go.
December 2022
Waiting forever, "as usual",'when "I" go to upgrade! Overall the employee was vary helpful & made the experience one of the best when it comes to my annual visit with a phone/internet service provider.
