Home2 Suites by Hilton Dothan is a hotel that offers a mix of positive and negative guest experiences. Many guests appreciated the friendly and helpful staff, with employees like Teshia, Lauren, Mekyel, and Jerold receiving praise for their positive attitudes, willingness to help, and dedication. Guests highlighted the attentive service and the welcoming attitude of staff members, which contributed to enjoyable stays for some visitors. However, the hotel has faced significant issues with cleanliness and room quality. Several reviews mention dirty sheets, unclean rooms, and missing or empty amenities like towels, soap, and shower gel. Some guests noted that rooms were not cleaned from previous guests, with trash, hair, and food left behind, and elevators and common areas appeared dirty. These problems led to dissatisfaction and, in some cases, a complete loss of confidence in the hotel's standards. One guest described their stay as the worst ever, and another expressed disappointment after multiple previous visits. While some visitors experienced a pleasant stay thanks to friendly staff, others faced repeated problems with cleanliness and room maintenance. Overall, the hotel shows potential through its staff's positive attitude, but issues with cleanliness and room readiness have impacted guest experiences. Improvements in cleaning and room quality could help enhance the reputation of this Hilton property.
We only spent a night as we were traveling through the area. Place was clean. The room was noisy, beds were not very comfortable, lacking pillows, and the shower gel was empty. We will be choosing another option next time visiting.
January 2026
The worker name Teshia that located at the Dothan area is a very well maintained lady. Her personality is amazing. The smile she gives will make me come over and over. Thank you Teshia for the positive attitude you have towards your customers. I will be coming back again.
January 2026
Awesome people at the front desk, Lauren, very helpful getting settled in
