Kingline Equipment Dothan is highly regarded for its friendly, knowledgeable, and professional staff. Customers appreciate the excellent service provided by the team, especially in the service department where staff members go above and beyond to assist with repairs and inspections. The service manager and mechanics are known for their accommodating attitude and quick response, often completing inspections and repairs efficiently, sometimes even handling warranty issues without hassle. Customers also value the honesty and professionalism of the staff, who do not pressure them but offer helpful advice and information about products like riding lawn mowers. While there was a mention of a long wait due to external factors like cable manufacturing, overall experiences highlight a positive and trustworthy environment. The sales team, including BJ, is praised for their product knowledge and professionalism, making the business a reliable place to shop for equipment. Many customers feel well taken care of each visit, and the business is recommended for its friendly staff, good service, and dedication to customer satisfaction.
