NAPA Auto Parts - Genuine Parts Company is a reliable and customer-oriented business that strives to provide excellent service to its customers. According to the reviews, the staff is friendly, helpful, and goes the extra mile to assist customers, even going as far as helping a customer with their dog and finding a creative solution when the needed part was not in stock. Customers appreciate the staff's attention to detail and their willingness to recommend alternative solutions when the exact part is not available. While the prices may be slightly higher than other parts stores, the reviews highlight the business's ability to consistently have the required parts in stock, making it a preferred choice for many customers. Overall, NAPA Auto Parts - Genuine Parts Company is praised for its exceptional service and commitment to meeting the needs of its customers.
Down home friendly and knowledgeable staff. Felt like I was dealing with an uncle i hadn't seen in a while. Spent more time talking about the weather and fishing than we did about car parts.
July 2025
Charles was excellent in helping me locate Mobil1 Super Car 0w40. Great customer service, and didn't rush me with the questions that I had. Will definitely be using Napa more in the future
August 2024
Little higher than other parts places but when others are out of a particular part, they almost Always have it in stock!! Great guys and work hard to get u what u need.