The O'Reilly Auto Parts store on West Main Street in Dothan provides parts, tools, and accessories along with various store services. These include free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The location also resurfaces brake rotors and drums and offers a free Loaner Tool program with a refundable deposit. Customer reviews highlight positive experiences with the professional and helpful staff. One customer appreciated the professional diagnostic testing for a check engine light. Others noted employees who were patient, answered all questions, provided recommendations, and explained processes clearly. Specific assistance included helping customers find correct parts, saving them money by performing bulb installations so tools did not need to be purchased, and providing excellent customer service even while managing multiple tasks. Reviews describe the staff as attentive, pleasant, and providing great service that makes customers feel well taken care of, leading them to recommend the establishment and plan to return for future auto needs.
Dylan’s customer service was top notch. Recommend stopping by if you have any auto issues.
June 2026
It was raining and I needed oil in my car at 730 pm. I didn't even have to ask. The man (wish I knew his name) was so kind and efficient. He didn't even get annoyed when I couldn't figure out how to pop my hood. Thank you O'Reilly. I'll be back!
January 2026
Richard is an *AWESOME* tech, very professional and good vibes. If we lived in town, we'd probably have us a new go-to for car troubles. (Visiting from Florida for the weekend).
