“Hannah was polite and very helpful. When I made my reservation online, U-haul didn't inform me that I needed to download the app. No problem, Hannah pulled up my info and helped me get checked in. Even when I needed to keep the truck for an extra day, she was polite about it and made it easy to accomplish. She even directed us to where we could purchase something that we were looking for. I'm glad that the original pick up location didn't have the truck size that I needed and I had to go there. They also have really cool things in their shop. A lot of vintage items. I would definitely go back there. The truck was cool as well, it had aliens on it. 😁”
7AM - 7PM
1402 Montgomery Hwy, Dothan
Truck Rentals
“JONI IS THE ABSOLUTE BEST!! GREAT CUSTOMER SERVICE AND EFFICIENT!! SHE IS KNOWLEDGEABLE AND UNDERSTANDING. I HAVE USED UHAUL 6 TIMES IN THE 4 YEARS IN FLORIDA AND MY MOVE TO ALBAMA. BOUGHT AND SOLD 4 HOMES KUDOS TO A JOB WELL DONE!!”
“Roger is amazing! We were in a big hurry and he did waaay more than expected, even switching our rental at the last minute. If you’re in the Dothan area, it’s worth a short drive to go see Roger at this location.”
“Fixed the issue. But... Called ahead they didn't listen. Dragged their feet diagnosing exactly what I told them, by that time it was too late to get the part. Fixed it by noon the next day. Left with the truck and new alternator oonstalled. Apparently tripped a fuse. Had no power to the dash. Over the phone they were clueless as to what could possibly have happened..... Husband Fixed himself with Google. Not wasting another 2 days for them to diagnose etc. Nice guys. Turtle speed.”
“Nothing best UHAUL experience. Chris was very professional and extremely knowledgeable. Would highly recommend using this location for all your UHAUL needs in Dothan and surrounding area.”
“Kayla/Penske receptionist - Excellent Customer Service & in my opinion a GEM to this location. Greeted me with a smile, and completed our rental transaction in a timely fashion. Kayla went above and beyond her job making sure we were satisfied before departing her job. She helped us in so many ways that she'll never know. We were in a crisis moment and she stepped up after hours to assist keeping us in route to our destination. Your Help was Greatly Appreciated & Thanks for ALL that YOU Do.
(((Many Blessings To You)))”