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July 2025 by Rosalind Crawford
The postal lady will not deliver my daughter her credit card. I have informed delivery, and 3 times this woman will not place it in my mailbox for her.
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June 2025 by Stacie Snell
Very courteous and helpful staff.
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June 2025 by Edith Brooks
The best post office of all times.👍
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June 2025 by Nuni Boujie
This USPS is literally about to ruin my life!! I have submitted 2 Change of Address forms 27 days apart both times were AT THE OFFICE. The first time was at this office and the second time was at the office on the north side. The first time I don’t know what happened, somehow I was able to get informed delivery under my address but they never had my address in their system resulting in my important mail being returned! I called 27 days after the first Change of Address to confirm my address change and they had nothing for me in their system… I then submitted the second COA and called the next day to see if it was being processed I was told they see nothing and then an investigation was started. I received a call back days later stating that I need to go to the office because I never did an in person verification which I did that BOTH times I turned in my COA paper! I returned back to give my ID and learned that my mail was returned back AGAIN. No matter what I did to avoid this happening it still happened anyway… now my mail is being sent out for the THIRD which will take me another month to receive. This has ultimately caused me to sit out of college for this summer semester and I am also without transportation because of this! Please if you have to change your address call them every day and don’t give them any grace you have to stay on them to make sure they’re doing their jobs otherwise they will not do it! The people at the front desk are only concerned with keeping long lines down instead of individual concerns.
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May 2025 by Sawyer Scott
If your coming by here to renew your passport just forget it, they have no idea how to do their jobs.
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April 2025 by Gigga Chad
Worst postal service in Alabama
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August 2024 by Timothy Melancon
Drivers have no respect for other people's property whether it be driving across their grass or throwing their packages out the door. I hope by posting this that this type of behavior will not be tolerated.
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July 2024 by Ido Kedishi
Absolutely horrible. Poor customer service, they are rude and highly unprofessional. I watched one of their mail carriers deliver my package to the wrong address in my neighborhood. Our houses are labeled appropriately. When asked, and shown the tracking number, he claimed he did not have a package for my address then blamed the post office for being unorganized and behind. How hard is it to read a house number and the address on a shipping label and put two and two together? If the address is 251, and the hour to your left has bright gold numbers above the door saying 251, why would you deliver it to the house numbered 254, which was across the street? I know that no one values their jobs anymore, but would it hurt to actually read and be professional? You call in to inquire kindly, you're met with the filthiest language and attitudes unless you let them know that they're being recorded. Then they straighten up and pretend to be kind or try to play the victim card. And that's if they even answer which 9 times out of 10, they don't. It is ridiculous.
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July 2024 by Tree Stevens
why doesn't anyone answer the phone at this post office? It's after 1:30, I tried calling when you opened and again now, and no one ever answers the phone. There's no excuse for this level of incompetence. I don't care what government agency you work for.
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July 2024 by Akram Yusuf
In and out!
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July 2024 by D boogie
They never answer the phone!!!! How unprofessional!!! I live to far away to have to drive down for everything. Answer the phone! It's apart of your job description. Every time I'm there you guys are not busy, how are you NEVER picking up the phone?
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July 2024 by cheryl sanders
My last 2 shipments have been lost by the Dothan postal service this month! Last month my letter was returned as undeliverable so the attorney put in another envelope and put the same address on it. They have the correct address because they handled the closing of our home.
Why is your service so bad? It arrives to Dothan and disappears TWICE.
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April 2024 by LEE Trammell
Totally useless. The only thing I ever get is othe people's mail. These people are way over paid. It's sad when McDonald's gives better service
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February 2024 by jennifer lassus
Helped me with exactly what I needed
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January 2024 by John Gunn
Completely incompetent!
