This AutoZone location is known for employees who consistently go above and beyond to help customers. Staff members are frequently praised for their kindness, taking time to answer questions thoroughly and ensure installations are done correctly, even checking vehicles personally in the parking lot. They provide valuable diagnostics, like using an analyzer to find the reason for a check engine light, enabling customers to repair their vehicles and save money. Employees expertly recommend necessary parts and mechanics, while also pointing out other danger signs to watch for. The team is recognized for offering the best prices and quality parts. Multiple reviews highlight how the staff makes customers feel taken care of and safely back on the road, earning the store high recommendations as a first stop for car troubles.
Great service! James was very helpful and it was over 90 degrees out and he helped us with our battery. We really appreciate it!!!
May 2026
They were amazing. The lady that ch3cked.me out was very helpful and the guy, James, that has to take everything off about my battery to put a new one on then put everything back, in the rain!!! He was amazing I highly recommending the AutoZone in Florence. They are an amazing crew
March 2026
Best place to buy a battery, they install it for free and recycle the old one. Took about 20 minutes from the time I got there. Thank you!
