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“My experience was very good. My job owner had been working with me since1991-2008-2015 to open a Direct deposit. I try it since. 2018yr my job owner asked me about opening a Bank Independent checking account. Now 2025 year I decided to open a Bank Independent member checking account.4/15/2025. I'm glad to become a member with Bank Independent.”
“I am a new member, but the sales manager Mr. Joe Creasy was overly courteous, extremely knowledgeable as he revealed all necessary information to me about the bank.”
“I love banking with them, always honest and upfront with me, friendly customer service, and never had any problems with them.If something is odd about your account, Justin will let you know.”
“I had applied online and went to deposit $5 to start account. Imagine my surprise when no one could find my account, have no fear, I sat with an account manager and she helped to get my banking needs taken care of.. I highly recommend this CU. Friendly and helpful staff!!”
8:45AM - 5PM
304 S Pine St, Florence
Banks
“The best place to bank is at Valley Credit Union in Florence Anjie has been so great to my family and I! We highly recommend to do any of your banking needs with her at this location!!”
“Professional & Friendly ✨ Always such friendly, helpful service! They truly care about their members & make banking simple & stress-free.”
“Cyndee Oliver helped us throughout the entire process. I’m very thankful for her and her help. She is incredibly kind and knowledgeable. She is professional and makes the experience less stressful. She is quickly available to answer questions and provide information. Cyndee Oliver is the best!”
“I was looking for a good local bank that I could use while in college. The people working were very nice as I came in and opened my account with them. The Manager even came out and shook my hand (told me he appreciated me giving Peoples Trust a try). I expect to keep them even after I finish my degree at UNA! Thanks everyone!”
“Just opened new account at Bank independent. I was thoroughly impressed by the building inside and out. Everyone was very pleasant and welcoming. I was even able to cash a check immediately that I was sure would take a day or two to clear. Just couldn't be happier.”
“I highly recommend Bank Independent. They are very efficient, professional, and friendly. I am very happy with the way they explained things and gave me details of their policy before I had to ask. They made me feel very comfortable and as if we already knew each other. They are really organized.
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9AM - 5PM
325 S Pine St, Florence
Banks
“You will not find any banking service superior to that provided by Jon Pannell and his staff at First Metro Bank Florence Pine Street branch. They are friendly, courteous, efficient, and absolutely superb in meeting your banking needs…highly recommend this bank.”
“Had a problem with my account and got a bunch of fees that I shouldn't have. Got all my fees refunded quick and easy. I know mistakes happen, but the way they responded was top notch. Brie was awesome.”
“We had such an amazing experience using First Federal and working with Angie Ball! This is our second time using First Federal all the way from Nashville, TN. Angie and the entire team demonstrated flexibility and availability. They always were helpful when I had questions about my loan and made everything very clear to us. I recommend them to everyone here in Nashville and in the Shoals.”
9AM - 5PM
150 Ana Dr, Florence
Banks
“The drive thru teller I dealt with today was amazing ! It was a simple Check deposit but she made me feel welcome , she acknowledged my dog was in the car and gave him a treat and even made eye context with me! I know this seems like text book customer service , but as a person who works in customer service I appreciate the effort ??”
“I’d like to give a big shout out to Kim Walker at the Hough Road Branch. She made getting my car loan a breeze! She got my information over the phone and through email. She quickly got me approved and in a matter of an hour or so all I had to do was go pick up the check! She was friendly, responsive to my needs, and got me exactly what I needed. Thanks, Kim!!”
“I have been a member of Listerhill Credit Union for 20 years! I've never had any issues or problems. They've actually been a breath of fresh air after dealing with other banks and financial institutions prior to opening accounts at Listerhill.I now have opened my daughter's savings account here as well and have our car loan through themI've always received excellent customer service, whether at one of the locations or over the phone.I'm satisfied and would recommend.”
9AM - 5PM
320 S Pine St, Florence
Banks
“I’ve consistently had an excellent experience with CB&S Bank. The staff is professional, friendly, and always willing to go the extra mile to help with any questions or concerns. Transactions are handled efficiently, and the overall atmosphere makes banking feel easy and stress-free. It’s clear they genuinely care about their customers, which makes a big difference. Highly recommend their service to anyone looking for a reliable and customer-focused bank.”
“We have done business with First Southern for many years. If you want a home town feel with Big bank products this is the place for you. They have every resource you could ask for in a bank. Staff is super friendly and knowledgeable. I could not be more pleased with them in every way.”
9AM - 5PM
2975 Hough Rd, Florence
Banks
“Stephanie Harrison from the Hough Road, Florence Branch, Stephanie was very helpful. She helped me with a banking situation on one day. My husband has Parkinson disease and wasn't comfortable with the change. Stephanie helped me to get it changed again so it was like my husband wanted. She was very patient and kind. I give her 5 stars over and over. Thank you for having an employee like her. And also Sherry Baker. Thank you.”
“Special shoutout to Jordan Lawrence one of the best bankers hands down He is Definitely for the people ?? i highly recommend him if you are looking to open an account and more. Also note to all the staff that the level of professionalism is unmatched im always greeted with a smile and just overall such great energy. I absolutely love banking with Regions ❤️”
9AM - 5PM
2708 Hough Rd, Florence
Banks
“I visit this branch perhaps 1-2 times per month. The counter employees are cordial and professional, performing their duties quickly and accurately.
Sarah, the branch manager, is very nice and very helpful in answering our questions.”
8:30AM - 5PM
11345 AL-20, Florence
Banks
“Recently opened an account with Farmers and Merchants. They were very professional and I am very well pleased with my service. Would recommend to all my friends! Thank you for your kindness!”
9AM - 5PM
402 Cox Creek Pkwy, Florence
Banks
“The employees at the Cox Creek location are very helpful & professional. Most of the negative reviews are about the downtown location which was closed years ago.”
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“We love our Florence credit union family!!!Everyone has always been kind and helpful but Meagan has always went above and beyond helping us with any loans we've had over the years !!5 stars”