DICK'S Sporting Goods in Florence is a go-to destination for sports, exercise, officially licensed, and outdoor equipment. The store carries a wide assortment of footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment from top brands. It offers a great selection of gear, highlighted as having the best fishing selection around with everything from cheap to high dollar in kayaks, rods, reels, and tackle. The staff is consistently noted for being knowledgeable, helpful, courteous, and customer-centered. Employees provide excellent and professional customer service, helping customers find items, offering assistance without being condescending, and ensuring a seamless purchase process. Staff members are described as extremely nice, very knowledgeable, and prompt, often going above and beyond to help load purchases and handle complex transactions with patience. The service teams help find perfect baseball gloves, tune up bikes, fit for new golf clubs, and set up fishing equipment. Customers report a positive experience with the excellent selection and great customer service, leading them to plan future visits and shopping there again.
From Australia! Came in and we got some products not available back home. Fantastic service !
My daughter brought her glove to be broken in from Australia and the gentleman at the desk and the young champ breaking in the glove was so polite, commendable service and very professional.
Made our day!
July 2026
This particular DICK'S Store is my go to spot when I am in the area. The store is clean and its shoe selection ALWAYS exceeds my expectations. Today, I write to shout-out Anna K, Asst Manager, and Ashley. I appreciate their diligence to customer care and problem resolution. Nice job, ladies!
June 2026
Mr Bennet Is the man! He helped me after my driver head broke! Put a shaft one for me and all! Great guy and great experience!
