Truist provides services with adjustments for health and safety, including drive-thru teller services and appointments for in-person visits. The employees at the Cox Creek location are very helpful, professional, kind, and friendly. Customer service is incredible. Staff are knowledgeable, take pride in their work, and are familiar with their products, clearly explaining all the different options. The process for opening an account is super simple and easy. Most negative reviews refer to a downtown location closed years ago.
The employees at the Cox Creek location are very helpful & professional. Most of the negative reviews are about the downtown location which was closed years ago.
October 2024
My business with Truist - Cox Creek Pkwy has been met with knowledge and friendliness. Ms. Wright had offered me options for maximizing my return that I was not aware of. It is unusual to find people that take pride and are familiar with their products. Thank you.
January 2024
I come here weekly and the costumer service is incredible. All of the staff are super kind and helpful. I also got my friend to open an account here and the process was super simple and easy and the lady clearly explained all of the different options.
