Truist provides services with adjustments for health and safety, including drive-thru teller services and appointments for in-person visits. The employees at the Cox Creek location are very helpful, professional, kind, and friendly. Customer service is incredible. Staff are knowledgeable, take pride in their work, and are familiar with their products, clearly explaining all the different options. The process for opening an account is super simple and easy. Most negative reviews refer to a downtown location closed years ago.
I had a very nice young man help me today with my bank
November 2024
The employees at the Cox Creek location are very helpful & professional. Most of the negative reviews are about the downtown location which was closed years ago.
October 2024
My business with Truist - Cox Creek Pkwy has been met with knowledge and friendliness. Ms. Wright had offered me options for maximizing my return that I was not aware of. It is unusual to find people that take pride and are familiar with their products. Thank you.
