Verizon offers a positive experience for customers seeking new devices and support. Many customers appreciate the helpful and knowledgeable staff, who provide assistance with device purchases and technical issues. One couple successfully walked out with two new iPhone 14 Pluses after a brief visit, enjoying a reasonable monthly bill that included necessary services. Another customer praised a staff member for his kindness in helping an elderly individual with smartphone issues. Additionally, a customer with a malfunctioning phone received courteous service, resulting in a successful exchange for a properly functioning device. Overall, Verizon is recognized for its stellar customer service and dedication to resolving problems efficiently.
Pressley was very kind and understanding and explained everything to me so I could understand.
July 2026
Colleen was absolutely FANTASTIC and incredibly patient helping me with my MANY phone issues from a previous provider!!! She was EXTREMELY thorough and gracious!!!! Give her a try if your tired of poor service anywhere else!
July 2026
JAZMINE WAS THE BEST HELP FOR ME IN OVER THE THIRTEEN YRS WITH VERIZON. IM OLDER AND ITS GREAT TO HAVE A SPECIAL PERSON THAT IS HELPFUL AND SO KIND. ID GIVER HER 10 STARS. THANK YOU verizon.......
