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“Tim !!!!! The store manager is the best !!!! I had an emergency come up after my brothers graduation and him and another young man definitely educated me on how to go about changing my alternator belt . I was stressed out! Thankyou so much …. I wouldn’t go to any other oreily .”
“Love going in to this store. The ladies that work there are so awesome! They are very knowledgeable, I get greeted by at least one person EVERY TIME I go in there. And, I hear them greet others as well. This company is very fortunate to be staffed with this many great employees. Store is clean, stocked, and even the parking lot looks great. I hope this company sees this review. Because, these folks at this store take pride in their jobs and that's hard to find now. I hope they are compensate properly.”
“Always friendly and well staffed. The employees are always helpful and greet you. Has a large warehouse so there is a better chance of finding odds and ends in stock. Prices run a bit high on some items such as certain headlights but thats par for the course as far as most autoparts stores go.
Great selection and a lot of cool customizing items for car interior!”
“I called twice before actually going in. I was calling around comparing prices. The price I paid for a battery with a two year warranty from them one of the competitors wanted that much for only a one year warranty. They were so nice and professional on the phone and in person. Made the bad day I was having so much better.”
“The help is very friendly & they try to be helpful. The business is well stocked with supplies for cars including cleaning supplies. This location is in Pinson Alabama. Tools are high priced, but other than tools the pricing seems competitive.”
“I experienced exceptional customer service!! Employee DJ, was very knowledgeable and efficient. I showed him the part I needed and he knew exactly where it was. I was in and out, in less than 5 minutes. I appreciate the great service!!”
“I really appreciate Coby for assisting me with my fuse situation. He tried everything and took his time to make sure he got down to the root cause of why my lighter wasn't working anymore. I would highly recommend this location.”
“Customer service was AMAZING this morning- the very helpful young lady helped me with a tail light issue and was very pleasant and understanding- i recommend this location 100%”
“First time ever going there. Stop by on Tuesday (1/10/23) to inquire about cost of battery for Van -15 passengerReceived out the door cost and it was available.Thursday,( 1/123), purchased the battery!Everything was a ok with battery purchase.Have not put it in the van yet, I'm waiting for seller to call when documents are ready to pick up vehicle!!”
“I went in for a return. A 4 way tire tool I'd just bought broke my first time using it. I wouldnt recommend buting one of these from O'Reily's but employees are great!”
“I had a great experience. I went to get my battery checked because my car wouldn't start and I had to get a jump off. The worker that helped me was very helpful and told me my battery was weak. Although I didn't get a battery from there because it was expensive I really appreciate the help.”
“I don't remember the ladies name that helped me but she was very knowledgeable, helpful and patient and just did a stellar job at getting me exactly what i needed.”
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“On route from Chicago,IL to Destin,Fl our battery and alternator failed us. With 3 small kids in the backseat and a broken down car we had really lost hope and it was just beginning of our vacation. Luckily our car broke down by this OReilly Auto parts. Matthew and Jacob were extremely kind, attentive and made sure to help us diagnose the car properly and find a place to fix it same day. We are truly appreciative of their knowledge and positive attitude to help us keep on route. Employees like this deserve acknowledgment . Thank you again from the bottom of our hearts.”