“I called twice before actually going in. I was calling around comparing prices. The price I paid for a battery with a two year warranty from them one of the competitors wanted that much for only a one year warranty. They were so nice and professional on the phone and in person. Made the bad day I was having so much better.”
“The customer service is outstanding the staff are a really big help ! I can’t thank Toby enough for the way he handles the business Thanks Oriellys Keep Up the Good work you all do a great job”
“The store manager and his employees go above and beyond for their customers! They were willing to go the extra mile to help out with my commercial needs. Highly recommended. Thank you Oreilly's team!!”
“Great service! I live in Montgomery but was up in the area to drop someone off at the airport. My car was acting funny, and I couldn't make it back home. I walked in and they were nice to run the code, and it turned out something was up with one of my ignition coils. The Manager Terrance kindly fixed the problem, and with an older car it wasn't an easy task. Both Terrance and his employees there were so kind to me, made me feel safe and made sure that I was able to make it back home. I could not be more grateful!”
“First time ever going there. Stop by on Tuesday (1/10/23) to inquire about cost of battery for Van -15 passengerReceived out the door cost and it was available.Thursday,( 1/123), purchased the battery!Everything was a ok with battery purchase.Have not put it in the van yet, I'm waiting for seller to call when documents are ready to pick up vehicle!!”
“I went in for a return. A 4 way tire tool I'd just bought broke my first time using it. I wouldnt recommend buting one of these from O'Reily's but employees are great!”
“I was in dire need of an oil change and needed to get it done next door at the Honda dealership. After completion , my check engine indicator appeared . Circling back to the last known service location ( Honda ) I was told that it wasn’t a problem on their end.
I asked if I could get a diagnosis and they said it would be $200, just to see what was wrong .
If I would’ve been naive , I would have paid that. Luckily the kind workers at O’Reily next door assisted me and were more than willing to assist . Thank you , made my weekend better and saved me a bill.”