“I use these guys whenever possible. They're not the easiest company to get a hold of dispatch because you can only call the main dispatch number and not your local hub. They are very reasonably priced and with a few minor exceptions take very good care of our products that we are shipping.”
“I had a situation that I could not get the delivery to my place since the truck could not get to me. The staff worked with me for pickup. They even offered to bring it as close as they could to my place. When I picked up they were so fast and efficient. The best communication that I have had with any major company on getting things worked out. Thanks for your help. You delivered great customer care with a side of joy! Thanks!”
8AM - 6:30PM
1034 Main St, Gardendale
Shipping Centers
“LOVE the new location on Main Street Gardendale! Super friendly staff, mostly 'neat and clean' store, and ALWAYS helpful with return merchandise shipping. Glad to have this team in Gardendale!”
12AM - 11:55PM
220 Gadsden Hwy, Birmingham
Shipping Centers
“Every time I go into this particular location (UPS #4088), I’m always greeted with smiles and welcoming attitudes! Everything is always professionally done and I never want to go to another location because of how I’m treated there.”
“We have used this UPS store many times returning packages as well as shipping as an individual customer. Very recently we were in need of a notary public and this UPS store provides the service. Our notary was very pleasant and helpful and had us taken care of in a matter of minutes. I have also used them for spiral binding of our study guides that we use in our women’s ministry at church. They do a great job, very efficient and neatly finished. There was a nominal fee charged by UPS for the service. Everyone employed there is very pleasant, courteous and always professional in their work. It is a pleasure doing business with this UPS store.”
“This is my go to for Amazon returns and most every one that works here is nice . I've had time or two where they don't talk or don't really seem like they're on this planet.
But most times all good.”
“Another reviewer said Customer service not always great towards minorities. Quit playing the race card. Their customer service towards white people is also not great. You aren't being singled out.”
12AM - 11:55PM
418 W Valley Ave, Birmingham
Shipping Centers
“Very grateful for my service today Chris and Andrew helped me very much and made sure that my documents were in order. Very nice. Very kind very professional. I really appreciate it.”
Open 24 hours
4901 Alton Ct, Birmingham
Shipping Centers
“Came in to pick up a package and drop something off and the lady who helped me was one of the sweetest people I've ever met. Got my business done in a flash and she made my day too. It's kind of out of the way, but I'd gladly come back here whenever business calls.”
“I want to thank the Estes team for their hard work during this hectic time. They kept me up to date on my delayed shipment and brought just a wonderful driver in Mike Lovell. A pallet was messed up and Mike was such a helping hand and had a service with a smile. You got a winner if Mike is delivering for you”
“South Highland Post Office (Birmingham, AL), 07/07/25
I had a truly great experience at this post office. The two ladies working were so friendly and welcoming—they made me feel right at home. It felt like they genuinely enjoyed helping people and treated every customer with care and kindness. That kind of service is rare these days, and it really made my day. Fast, professional, and very kind. Thank you for going above and beyond! God bless! Mark N Tim Elders”
9AM - 5:30PM
3636 7th Ave N, Birmingham
Shipping Centers
“DHL in general shipping systems let me down. My package was stuck in Atlanta for five days. I came to Birmingham service center for help. They stepped it up and located my package and hand delivered it to me at their office while I waited. Thank you ladies!!!”
8:30AM - 8PM
4900 Alton Ct, Irondale
Shipping Centers
“The young lady at the counter was SO extremely sweet and patient! I had to drive an hour after visiting multiple other locations and she truly made it all worth it!”
“About 2 weeks ago my husband contacted Dallas at this UPS store about mailing a dirtbike to Alaska. He was 100% helpful, quick, and packed that bike so well it was in perfect condition when it arrived. While working on packing and prepping for shipping Dallas was in contact with us every step of the way. Not to mention we got the bike in less than a week. I was 100% pleased with the service I received!”