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“Ask for Tess!! She was phenomenal to work with! She was patient, kind and helped us get exactly what we needed for the best price possible. 10/10!! Thanks so much, Tess ❤”
“Brad was amazing; I had a nasty little incident with my Pixel and it required some work. Even through the hiccup of needing another part, he was incredible about keeping me updated and letting me know how the process was going. Cannot recommend this guy enough! Thanks so much, Brad!!”
“Great customer service Kyle is a rock star .Kyle and Jakob were so helpful in explaining all aspects of phones and service. You definitely need to come here for your phone service.”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“I can’t say enough good things about my experience with Elsa at Cricket Wireless in Gadsden. I came in needing help with an issue that had been frustrating me, and she made the entire process so easy. She was patient, friendly, and took the time to explain everything without making me feel rushed.
What really stood out was how knowledgeable she is. She knew exactly what to do, answered every question I had, and made sure everything was working before I left. It’s clear that she truly cares about helping her customers and wants them to leave happy.
Customer service like this is hard to find these days. Elsa went above and beyond, and because of her, I’ll gladly continue doing business with Cricket Wireless specifically, the Gadsden location. Employees like her are the reason customers stay loyal to a company.
I sincerely hope Cricket recognizes what an incredible employee they have. I’m unsure of her position but I feel Elsa would be an excellent candidate for a promotion or leadership position. She has the knowledge, professionalism, and customer-first attitude that every company should want representing its brand.
Thank you, Elsa, for making what could have been a stressful visit such a great experience. You truly made my day!”