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“I had ordered a pair of Hoka shoes online. I had never worn any before, and the size I ordered was just too tight on my foot. I requested a return, and they informed me that I could return them to the store at the Gadsden Mall. The young lady who helped me was very helpful and friendly. It could not have been an easier or more pleasant experience.”
“Great collection of sunglasses with even better customer service. Regina was simply amazing!! She gave great recommendations, was super patient in allowing my husband to try on many different pairs, while being a joy to talk to.
Definitely made it a great experience & we will be back if we find ourselves in AL again!”
“This store is always clean and organized. The staff is friendly and willing to assist when needed and the manager Steven is always friendly and helping customers as well as motivating his staff. Hands down one of my favorite Rack room locations and shoe store in general. Keep up the great work!”
“Great store, great staff. Inventory was a little depleted last time I visited but that tells me people keep buying them out. No better place to find the perfect work boots”
“I had a problem with my card and the cashier made a suggestion. That fixed my problem. I saw 2 workers and as soon as we walked in ,both greated us. I asked for a specific brand of shoe the lady helped me find exactly what I needed. Employees were great today.”
“I was in there yesterday I love that store the employees are amazing ? we got Nike slides & a SnapBack an it was wayyyy cheaper then most stores I love it !!!!!!”
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“@AScottLaw: Best shopping experience ever!! She knows how to mix and match pieces perfectly for every body type adjust go see her. Trust her vision because she knows her stuff. Please stop in and see her. The store is huge and the inventory is unbelievable. One of a kind pieces. Plus she has the best personality and takes pride in her work! ?????”