Wells Fargo Bank in Gardendale, AL offers personalized support to help customers achieve their financial goals, with convenient self-service tools. The branch can be busy, leading to slow service inside, and the ATM placement can be inconvenient due to sun glare. Despite this, staff are courteous and willing to assist with account updates and disputes. Overall, customers find the bank generally offers good service and reliable banking options, though wait times may occur during busy periods. The bank provides deposit products and aims to serve customers efficiently.
Went to drive through today. Says open, no one at window. Finally someone came but my port was closed. Opened it and sent stuff over. They need more ID. Sent that. Finally got through. Was over 20 minutes in the drive through with no one in any line when I got there. Terrible service.
July 2025
I've been with them for 33 years and they've never done me wrong
May 2025
Ashlei was so nice to me and attended me even though I did not have an appointment. She was kind and quick with her service.