Batteries Plus in Hoover - The Grove, AL is a reliable destination for a wide variety of batteries, light bulbs, and smart home products, including smart light bulbs, plugs, and cameras. The store offers cell phone repair services, fixing screens and replacing batteries for major brands like Samsung and iPhone. Customers can make appointments for repairs and enjoy free car battery replacement for most vehicles. The business also provides key fob programming and auto key cutting services. Reviews highlight the excellent customer service, particularly praising specific staff members for their care and assistance. Customers appreciate the timely notifications for online orders and the helpfulness of the staff during in-store visits. Many express satisfaction with their purchases and repairs, noting positive changes in the store's environment and service quality since their last visit. Overall, Batteries Plus is recommended for anyone needing batteries, repairs, or smart home products, with a commitment to customer satisfaction and service excellence.
Phone battery died, took it up to the store and was greeted with great customer service. Didn’t catch the name of the worker (stopped by on 2/14/24), but he was professional and had my phone fixed in an hour. Good pricing, satisfied with the service. Would recommend stopping by here for battery-related needs.
January 2024
They gave me excellent customer service. They fixed my Samsung S23+ replaced the screen and took care of me when there was a small issue after.Would 100% recommend.
January 2024
Justin at store #559 should be commended for customer service and care. After my experience today I will be coming back for other battery needs for our family vehicles.
