DSW Designer Shoe Warehouse is a popular destination for shoe lovers seeking a wide variety of brands and styles. The store offers over 25,000 pairs of designer shoes for men and women, including brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, and Vince Camuto. Besides shoes, customers can find handbags, accessories, and kids’ shoes, making it a convenient shopping spot for the whole family. The store features a Rewards program that provides members with perks such as certificates and special offers, making shopping more rewarding. While some customers find the store's appearance to be clouded and not very inviting, many appreciate the wide selection and variety of shoes available. Staff at certain locations, like Hoover, are described as fun, helpful, and patient, especially when assisting during busy times or with returns. Customers have shared positive experiences with helpful service, especially when shopping for special occasions or holiday needs, and some received discounts after requesting price matching. However, others note that the men's and toddlers’ sections can be limited, and prices are considered average rather than cheap, even on discount racks. Service is generally fast, though some have experienced brief wait times or less attentive customer service. Overall, DSW offers a good range of footwear for most tastes, appealing to both casual and more fashion-conscious shoppers.
Ordered online. Picked up fast and the employee who completed my order was very friendly.
June 2026
I absolutely love this store. Des is amazing. He's always helpful and he's kind. He lets me know if there's a sale going on whenever I'm in the store. If I come in and there's some type of special event coming up Des makes sure that he gives me a flyer. Des is an integral part of DSW Hoover!
June 2026
Very nice store,I had not been there in years,Beautiful shoes,I found what I was looking for,I will be going there again soon!
