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“I drove over an hour to get to this store. These are the only shoes I can wear and the sweet ladies working there were so awesome! I sat most of the time while they helped me find what I needed. I will be back.”
“They've got a great selection of shoes at good prices. My only criticism is that none of the employees approached my children and I to greet us or offer to help us.”
“Huge selection for men and women. Thousands of boots even for bigger guys. Prices are kind of high but theyre reasonable for the most part. The hat bar is amazing with all of the more expensive brands on a wall so you can see them clearly (Resistol, Rodeo King, American, and the Cavenders brand.) Amazing service and the staff is always happy to help. Love coming here!”
“I absolutely love this store. Des is amazing. He's always helpful and he's kind. He lets me know if there's a sale going on whenever I'm in the store. If I come in and there's some type of special event coming up Des makes sure that he gives me a flyer. Des is an integral part of DSW Hoover!”
“I went in to exchange a shoe that I bought online. The employees were friendly and very helpful. They got me in and out. I also went back looking for another pair of shoes and they got me exactly what I was looking for. 10/10 I would recommend. Quality shoes at reasonable prices.”
“Abigail, was amazing. She was very knowledgeable and assisted me in secret while I got clues for presents for my kids. She took the pressure off me remembering all the things they picked. She handed me a list of what they chose and I had to hug her!”
“Hey everyone!!! Come on over to Hibbett Sports in Hoover Alabama, where The manager Khy and her crew are. Expertise courtesy patient and kindness will greet you at the door. I love ❤ shopping in the Hibbett Sports in Hoover Al!!! Most times whatever I'm shopping for is in-stock and if not, these kind people will take out the time to order on line for you. Thank you, Ms Khy and crew for making me feel important, when you guys make sure my needs are met on every visit.”
“I brought my son in tonight for some school clothes and shoes . We were immediately greeted at the door by an employee named Zykiriah. She helped us with everything from
Finding shoes , trying on clothes , getting things shipped to our house. She was so sweet and has excellent customer service skills!! The male employees with her were also polite and helpful. Zykiriah went above and beyond!!! Will def be back!”
“went in last wednesday and had no clothes for big men iwanted a 3xl and the clerk said they didnt show anything in a 3xl in the store thats a shame cause i wear alot of western wear and its right around the corner from my house...”
“I would like to give a wonderful 5 stars to the Customer service Rep named China . She was very helpful in helping me find sports gear for my daughter. Very attentive, sweet and just all around what this company needs to draw more attention. I hope she is recieving the highest respect and dignity from her higher ups. Bravo and thank you.? ? ? ?”
“Demetria was very friendly and funny she is a great manager she should own her own shoe store some day beautiful inside and out I love the customer service I love my shoes”
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“Adam is amazing! He went above and beyond for us! He was knowledgeable and you could tell that he loves his job and has experience with dressing and fitting customers! We will be back and will definitely ask for Adam to assist us.”