T.J. Maxx is a large off-price retailer offering an ever-changing selection of high-quality, brand name and designer fashions at amazing value. Reviews note some locations have a very odd layout. Customer service experiences vary widely, with some customers reporting phenomenal, top-notch service where staff go above and beyond. Others found no visible in-store service and experienced long checkout lines. Shoppers are often pleasantly surprised by the low prices and happy to find wanted items, leading them to return, though some have historically had difficulty finding suitable products. The store is frequently busy with many people.
Everybody was super nice. The store was very organized. I have been to other TJ MAXX stores and it was not organized at all.
January 2025
Shakayla was the coordinator on the floor and she was AMAZING! There was a lot of ppl in the store today and items was all turned around. I had an issue and she displayed phenomenal customer service. She has leadership, customer service, and great communication. I hope
October 2024
The Hoover location dont have much anymore. The Mcalla store is always very stocked and better items!!
