“We get groceries picked up here every week and the team is top notch. If we ever have an issue, which is of course unavoidable, they are fast to fix and offer sincere apologies for the mistakes. Great service all around.”
“I've been shopping here since 2016. Always fantastic sales and great customer service. One time I was treated bad, I reported her because she was doing nothing ...standing, looking, giving dirty looks and never asking if I needed help. It shocked me because that's never happened....not in that store. Hopefully I will never have that happen again. (Best store in Bham.)”
“I recently stopped by Kohl’s in Hoover to return some Amazon items and spent a little time walking through the store afterward. The store was clean, well-organized, and stocked with a great selection of merchandise. What surprised me most was how few people were shopping. For such a large store, it felt unusually quiet, and it made me wonder how brick-and-mortar retailers are competing in today’s environment. The merchandise was nice, but some of the pricing seemed a bit higher than I expected. That said, the store was pleasant to shop in, easy to navigate, and the return process was quick and hassle-free. Overall, a good experience and a solid place to shop, especially if you’re already stopping in for an Amazon return. 4 out of 5 stars.”
“I had a great experience shopping at HomeGoods. The shelves were very clean, neat, and well-organized, which made it easy to browse and find what I was looking for. The store had a welcoming atmosphere, and everything looked well maintained. The staff was friendly, helpful, and quick to answer questions or assist when needed. The cashiers were also very efficient, keeping the checkout line moving quickly while still being polite and professional. Overall, it was a smooth and enjoyable shopping experience, and I’ll definitely be coming back.”
“It was late evening and the store was pretty full with shoppers and I was amazed at how clean and orderly it was kept. Needless to say I spent more than planned.”
“Love this TJMaxx! I always find cute clothes and other miscellaneous items. It can get crowded around the holidays but normally it is fine. Parking and getting into the plaza is kinda difficult but it’s worth it. Staff is always nice.”
“Great selection of groceries, clothing, and home goods. One stop shop for almost anything you need. Staff is friendly, especially the pharmacy staff. The store is always clean and well-organized.”
“Oliver is an amazing manager! Very helpful and will always double check for things. Initially was 5 stars and knocked it down because I than interacted with Nicole who was incredibly condescending. The sign indicates 35% off and she tried to assert it was misplaced. Her energy was so negative I was tempted to knock down to one - but she did honor the misplaced sign and honestly Oliver was just great!”
“I like Kohl's it's like a cleaner TJ Maxx and better than Ross in terms of not being picked through. I asked an employee if they had a product in stock that I saw online and she seemed to be so annoyed that I didn't say Hi how are you first. She ignored my question and took a step back and said Hi How are you? While giving me a look of annoyance. I understand I should have made small talk first. It's the south but I guess I just needed to get going. I felt embarrassed. I smiled and said good how are you and then repeated my question. She said no. And went back to work. I turned around and the item she said they didn't have had a stack right there lol. I got what I needed but wish I wasn't scolded for not being more friendly. I really do respect everyone. I grew up working in fast food, retail and childcare. Oh well the lady who checked me out was beyond friendly and helpful as I had 3 separate purchases. She let me know right away to sign up for their rewards program so I can get 20% off.”
“Great deals but you define have to look around to find the best deals. They do bargain with you on open box type items. Service was fantastic!!! The two ladies that helped me went above and beyond contacting the manager on pricing. Highly recommend and will definitely be back!”
“Ross is kinda hit or miss. You can find alot great deals sometimes but the workers can be very nasty at times. The sign said that the opened at 9:30 a.m. The lady said we don't open until 10. I don't care what the sign says. I work here but I ain't the manager. Nasty.”
“The store and restrooms are very well maintained. The folks are kind when addressed, thanks be to God, in the Name of Christ Jesus for all of you at WalMart. The items listed on app are available, but may be in different place than used to, with more options! Am so grateful this is here to visit.”
“I called ahead and let the Pharmacist know that I potentially have COVID and am awaiting my test results. They went out of their way to go out in the store for me and got my over the counter vitamins and medicines and rang it all up at the pharmacy drive thru. I had my Emotional Support Dog with me in his car seat and she even put a sealed baggy with a Milkbone in it for him. I'm really appreciative of how thoughtful they were in preparing everything so that I didn't feel as though I had to go inside or find a friend that could go in for me.”
“I love the new layout of the store, it makes it easier to shop and like before it used to be kind of all over the place and to be honest that’s why I stopped coming for awhile. But yeah, go check it out, they got some pretty good deals and purses especially!”
“We ordered the leather radley sectional and ottoman and our sales associate, Donna was amazing! She treated us like we were her only customers, keeping track of everything for us and making sure we got everything just the way we wanted it. She returned calls promptly, followed up on how everything was going and bent over backwards to make sure our delivery was perfect. I truly can’t say enough good things about her and the furniture department at the Hoover store!”
“This location is overall pretty decent depending on what you are looking for. Staff seems to be aware if the stupid self checkout lines are getting backed up and will open up a closed lane temporarily.”
“I do most of my grocery shopping here because it's close to home. Sometimes you can find a good deal but other times, things are over priced (more expensive than publix). I honestly prefer Publix over Walmart because the prices and quality is better. But as far as convenience, this Walmart is just that for me. The staff is usually kind and helpful also. Just be sure to watch your surroundings. I have been followed through this store before by a man that cornered me on every aisle I would go down and would not stop making inappropriate comments.”
“I don't know how this happened. Somehow, for years I have over looked Macys hen shopping for all things makeup, skin care, and other beauty supplies. Came in yesterday since we had parked in this area prior to walking around the Galleria mall. Most of the times when we come to the mail we park on the JCPenny side and don't pay any means to Macys. But I am so happy we came through yesterday. As soon as we walked in we saw a gorgeous display of fragrances. We were on top of that so fast spraying different ones to see what they smelled like. It got intense. Next we walked through the purse aisles as well as the make up and beauty supplies. Everything was marked down as low as it possibly could be marked down. I saw some bath and shower sets for $2 and even lower than that. All in all, if you are looking for a gift for a friend or yourself, I highly recommend checking out Macys. There was so much good stuff.”
“A half-hour before closing on a Sunday the pharmacist and intern really extended themselves to give me a flu vaccine booster, even though they had to call in for my Medicare and Blue Cross coverage (fortunately, that was a not busy time!)”
“Loading up on pre-event supplies at a Walmart is always a good thing. Even grabbing snacks for a 24 hour running event is fun too. Or so it would seem so. My friend and I wandered here to this, Walmart in Hoover, Alabama for some pre-race items that may have been not needed or use after the fact. it was a Friday afternoon and October 2023. For this visit at this Walmart we spent about 45 minutes separately so we could find what we were looking for. I ended up having to walk around the aisles with a shopping cart, which is seldom and rare. Walmart is trying to be your quintessential hub for every day essentials. Much like Amazon but they normally ship stuff in and you can really get your hands on it until days later. But Walmart is different since you can get stuff right off the shelf on demand. With that said, my friend, and I loaded up on snacks and anything that could sustain us during a 24 hour running event. From Water to sports drinks to candy and cookies, we loaded up on what we wanted to have during a grand event. While shopping, it felt like it was kind of fun, to be honest. But, in all honesty, it was essential for us to have this Walmart stop because we needed it for our own well-being. For the most part, though, our time spent here at Walmart was very good and casual. They do have practically everything you would possibly want on a daily basis. it's quite outstanding that they do carry almost practically everything and it is amazing to have Walmart in our communities. Walmart is a place where you can get reason prices and they can be cheaper than your neighborhood shopping centers Costco may be cheaper, bulk sales, but Walmart can be as advantageous for saving money. The overall experience here at this particular Walmart location was as good as it can be. I quickly found what I was looking for and everything was at its normal location. There was actually plenty of Walmart sales associates here that could have helped me with what I was looking for, but I had time to shop, so I found what I needed needed with a bit of searching and look that I would find it sooner rather than later. This Walmart is about the same size as any superstore. It basically has whatever you need and they pride themselves on. Everything seem to be in order and definitely had a nice experience here in Hoover, Alabama. It's a Walmart of course that has basically everything. During my experience here at this Hoover location, I personally ended up paying for a lot of stuff I didn't really need since the event already provided majority of the stuff. Ended up having to consume it afterwards during my down time after the event and some of it was packed into my luggage for the flights home. I liked the way Walmart was organized but it can be a zoo if you don't know where you are going or where a certain product you are looking for. A lot of times, Walmart is basically a self service, as with many other grocery and department stores around the country and possibly the world. You'd ask for help when you do. The help I did receive from a young Walmart sales associate that day was not helpful but I knew I should have remembered to pack it in my luggage before coming to the Greater Birmingham area. This Walmart is located in Hoover, Alabama. Just outside the city center of Birmingham. Maybe 15-20 minutes driving. The physical address is 2780 John Hawkins Parkway in Hoover. They accept major credit cards as well as cash. They have a bunch of services just outside their cashier section like Eye wear and sometimes Subway. I don't think this one has a Subway, although I can be wrong. I didn't see much while I was shopping initially. They do have a large customer parking lot for just about anyone and everyone who comes to this particular Walmart location. Not sure if the metro Birmingham public transportation system stretches out to Hoover, but if it can be done, you can get here from Birmingham out to Hoover to get yourself here to Walmart and shop on. If no private vehicle or public transportation are available, there&”
“This Walmart has the freshest fruits and vegetables.They have nice grade A selections of their meats and poultry. Their store is pretty much stocked, clutter free, nice staff stocking their items and taking inventory. The people that also that was shopping, today had nice smiles on their face, as I did, meaning we was highly satisfied with our Walmart shopping trip. The cashier, that I had was very kind, bright smile, good at her job. The parking was crowded, I was blessed and was able to get a good parking space. I can honesty tell anyone, this by far is a Top Walmart!”
“The Walmart was nice and every employee was super friendly. It was fairly clean. Some of the products were rotted, pumpkin, strawberries, ect.. I will keep shopping there. It was the nicest one around us.”
The Cincinnati-based supermarket giant will open about 110 new stores in fast-growing markets by 2029 and introduce three updated store formats, executives told investors Oct. 20 at the company’s Investor Update in New York. Kroger already runs about 2,700 stores in 35 states. The formats come in three sizes, a bit like small, medium and large, matched to each market. Mary Ellen Adcock, Kroger’s executive vice president and chief merchant and marketing officer, walked through the lineup.
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