United States Postal Service
Post OfficesHours:
1809 Riverchase Dr, Hoover AL 35244 Hours
About United States Postal Service
The United States Postal Service location at 1809 Riverchase Drive in Hoover is appreciated for its friendly and helpful staff, with many customers praising the politeness and good service they receive. The staff, including dedicated employees like Amber Beard, are often described as hardworking, kind-hearted, and willing to go above and beyond, such as delivering mail on weekends or explaining issues thoroughly. Customers appreciate the efficiency of the location, noting that lines tend to move quickly, especially when using the kiosk. The facility offers various services, including walk-in passport processing, making it a convenient option for residents and businesses. While some customers acknowledge challenges faced by USPS organization, such as mail delays, lost mail, and security concerns with outdoor boxes, they generally recognize the efforts of the local staff. Many express patience and understanding, emphasizing the importance of treating employees with respect despite occasional long wait times. Overall, the location is viewed positively for its helpful staff and efficient service, with hopes for continued improvement in USPS operations and ratings.
Most Recent Reviews
June 2025
14 people in line at 530pm and the only teller is doing passports. Can you not schedule those in the afternoon, much less not on a tax day?
April 2025
I have had it with this post office they delivered my package to a random person then tried to tell me that I requested that um no I didn't they are super rude and unprofessional like if you don't like your job find another one don't make every one around you miserable to
April 2025
Won't sell stamps. You have to wait at the kiosk and it took 30 mins to print the bulk stamps I needed. What kind of post office won't sell you stamps?????? Deserving of 0 stars. Shut this one down
More Comments(143)
- Hoover, Alabama
