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“The service here is generally good. I’ve had a few experiences with rude workers they aren’t always welcoming or polite but they do provide the services I need. I’m able to pay my rent using money orders, purchase stamps, send off mail. and I’ve also been able to get passport applications for myself and my family, which is very convenient.”
9AM - 12PM 1 - 4PM
2101 Shannon Oxmoor Rd, Shannon
Post Offices
“I visited last Thursday to send important documents for my father, and I was honestly really nervous because I didn’t know what I was doing. The lady working there could tell and was so kind and patient with me. She walked me through every step and made me feel so much more at ease.”
“Great experience today at the Meadowbrook location. Barbara, the post office worker was kind, efficient and helpful, and went the extra mile to help me. She was also friendly to those waiting in line behind me. Great job, Barbara! I highly recommend this post office location!”
“Love the Irondale post office. The staff are always friendly and helpful, and they follow through when you have a mail issue. (One time my apartment number was missing from my address, so I took a note with the tracking number to the post office and talked to a staff member about it. When the package arrived there a few days later, they caught it, labeled it with my unit number, and the mail carrier delivered it to me without issue. So easy and seamless.)”
“Today I had to do some checking on my mail service due to waiting for some important documents and haven't received any mail in a few day's and for me this isn't normal. So I took a trip to my local post office on lomb avenue in Birmingham to inquire about the issue. The staff was very helpful and professional the young lady we spoke with was Shanta and another young professional were doing all they could do to give us information we were needing. The service was great she advised us that she would be checking on our mail for the next days ahead and would directly contact us if she found the pieces of mail we were inquiring about. I also have to say that the main reason we were following up was we really really have a professional relationship with our current mail carrier. He's always very good at his job n his work. We have never had any issues regarding questions we ask mail being delivered on time and all of our deliveries. We so appreciate the opportunity to meet the staff inside of our local post office. We left feeling confident that we were being looked out for. So again Thank you entire staff at the post office on lomb avenue we appreciated the help. And to our current mail carrier thanks for all you do. You have spoiled us on 50th street.”
8:30AM - 5PM
3900 Montclair Rd Fl 1, Birmingham
Post Offices
“I was just issued my very first passport and misplaced it 2 weeks after receiving it in the mail. Looked everywhere for it and could not find it. I went on The State Department website and reported it “lost”. Not even 30 minutes after filing for the “lost” passport, lo and behold I found it! But since I filed for it being lost, there was no undoing that and I had to come down here to this Post Office where a very sweet and helpful lady by the name of “Ms. Lewis” helped me out. She at first told me that I needed an appointment which I knew that before coming down here but after explaining to her what I do for a living and the reason that I had to immediately file for a new one since I’m about to be going out of the country for work purposes, she made an exception, helped me out and had a very pleasant attitude with me and was nice as could be. We chatted for a few minutes while I explained to her about what type of work that I did and why I needed the replacement with the upmost quickness. Thank you “Ms. Lewis” for being so kind and helpful to me! :). And if you are reading this, I told you that I would leave you a good review! :). Ms. Lewis should teach a class on “customer service” because she is well educated in that department and Uncle Sam needs to give this lady a raise!!! Come on Trump, hook this lady up!! :)! Thank you!!!”
“Long time convenient neighborhood location we do appreciate them hanging strong here. Our mail carrier is a super nice lady from 'round, and has been consistently an excellent representative of our federal government. She is to be emulated and comes from this post office; clearly her peers here shine too.”
“I would just like to say that Mrs .Tamera was very professional & kind.My birthday is after Thanksgiving and I was waiting on a package. It was never delivered. She took my info checked the whole store till she found my shoes. Oh high I thank her ! Much appreciated knowing that someone cares about the people. She is amazing.”
8:30AM - 5PM
813 Green Springs Hwy, Homewood
Post Offices
“How do you rate the USPS? At times mail takes excessively long to be received from when it was mailed and mail we send takes as long to reach the person it's being sent to. Personnel at the local po that we've used for 30+ years have always been courteous and helpful.”
8:30AM - 4:30PM
800 Hwy 52 W, Helena
Post Offices
“Seems like a new guy is there names Camron very professional and really nice him and the girl I think her name is Brittany are amazing after all my time coming here they gave me a very postive experience they really care about the customer promote them!”
“Huge shoutout to Arthur Bowen for being so kind, patient, & helpful! I went to 2 locations before this one to get my wedding invitations hand stamped, and was turned away. I was nervous it was going to happen again, but Arthur didn’t hesitate at all and hand stamped all of them for me. This was very appreciated and made me feel reassured that my invitations wouldn’t get lost or damaged. Thanks again Arthur, you are awesome!”
8:30AM - 5PM
745 Montgomery Hwy, Vestavia Hills
Post Offices
“Both ladies were extremely helpful and efficient. They had a family getting passports , a family getting immigration papers, and multiple people in line for packages . They also were a good vibe altogether.”
8:30AM - 4:30PM
2960 Pelham Pkwy, Pelham
Post Offices
“My husband and I went to the Pelham Post Office to apply for our passports. The passport agent was very nice and efficient. We were pleased by how fast the process was handled.”
“Recently visited this post office to receive more information on a missing package. Hugh was incredibly friendly and helpful-- the most helpful postal worker I have ever encountered. I rarely write reviews, but I have to give him a shoutout because he really went the extra mile to help me track down a missing package and provide as much info as he could find. Thank you!”
“The clerk in this post office is so sweet and professional. She helps everyone and make them feel special. I think the only people who gets mad are the ones that are not prepared or want free tape or use the wrong tape on their packages. I love Ms Kennedy! I woulnt go anywhere else”
“Had an issue with a package going from facility to facility (bad barcode maybe?). Was directed here from the Meadowbrook post office. Was a little hole in the wall but the staff was super nice and helpful! Really appreciate them and all they do!”
“The mail delivery has definitely sucked for a long time... but Tina was so helpful in locating my package that had been misdelivered the day before. I couldn't help but leave a positive review.”
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“I’ve only had great experiences here. I typically only ship packages with prepaid codes, but the employees are usually patient, helpful, and quick. This is my preferred usps location”