“Wonderful customer service! Friendly and helpful every time I go there. Also, I recently needed to refund a product I accidentally purchased, the refund was initially not processed correctly but my experience dealing with their customer support was impressive! Quick responses to every email I sent and a quick, effective resolution to the issue, they really seemed to care about getting it resolved as quickly as possible. I will never consider going anywhere else for vape products!”
10AM - 4:20PM
701 37th St S STE 9, Birmingham“The hot brunette that works upfront makes me feel welcome every time I come! She’s very knowledgeable, patient and her overall customer service is exceptional. Plus she has a great smile!”
“Really nice place and nice people. Prices are reasonable and very clean. If I could rate this more I WOULD ;because the people go out the way to make sure your looking for what your looking for ANDDDDD I also lost my ID and they took the time to help me get it back. Best vape store I been too !”
“Oh my goodness, it’s been a while since I have been in a Vape Shop and this was absolutely the best experience I have ever had in one. My man Sam at the counter made me feel so comfortable and was very knowledgeable. They have all these test vapes so that can easily try the flavors and the prices are great. Wonderful experience and I will be returning.”
“Great selection of vape juice. Willie always takes great care of his customers! Reasonable prices & excellent inventory of all the various devices. Highly recommend!”
“New to the Alabama area stopped at vape loft met a guy named Bryan hands-down, best service I’ve ever had at any vape store, super informed, broke down everything in detail even gave me a discount on my purchases definitely making it my one stop shop for any of my vape needs from now on”
“If you live anywhere remotely close to downtown or south side this is a great head/vape shop. They feature specials and promos on their instagram too from time to time.”
“My girlfriend & I would like to shout out Eric @ Vapes & More! He is definitely the bomb dot com & made the world of vaping seem like a breeze! He was very knowledgeable & put us on the right track to help us achieve our goal to quit smoking! His recommendations were beginner friendly & not only did he help us pick out our vapes but he also educated us the entire time & even offered to set us up before we walked outta the door! Absolutely stellar customer service & this man should get a raise! (: I have visited this establishment previously in the past & came back due to the chill environment, the broad range of merchandise, & the customer service! 10/10 would recommend! :D”
10AM - 12AM
2112 Green Springs Hwy, Birmingham“Best prices on vape juice. Cheapest around. I'll definitely will be doing business here. Not sure about the liquor prices yet. But if I miss the ABC Store I'll be cking them out. The guy working there was courteous also”
“I recently found this place and it is awesome! The man that helped me was George and he made my experience so enjoyable. He was knowledgable, experienced and gave great suggestions. He answered all my questions and helped teach me how to properly use my equipment. He had great costumer service skills and I will recommend this place to anyone looking to buy any vape products. I'm glad I found them!”
9AM - 10PM
3569 Pelham Pkwy #9, Pelham“Good product and the staff are friendly and knowledgeable! I accidentally picked out a D8 flower thinking it was THCA and once I realized it the nice lady put it back for me and pointed me towards a pre roll that would get me through. Definitely my neighborhood stop”
“Definitely would recommend this shop to anybody! Well I actually always do! The best! They have the best customer service and always be there to help whenever you’re looking for something. Reasonable prices also! Been going here since 2021 & never had an issue. ❤️”
“I always come here when i am in town to smoke hookah. They have a great atmosphere, and the service is excellent. They also have the best hookah quality in town. The prices for the tobacco products are also the best priced. I would highly recommend this place.”
10AM - 10PM
813 Green Springs Hwy #150, Birmingham“I love this store mainly because of my favorite worker here Savannah. I don’t think I’d still be coming if she wasn’t there. She’s so helpful I genuinely love getting her help and good suggestions. They need more workers like herself and Ellie, loveee them.”
10AM - 7PM
3979 Parkwood Rd, Bessemer“They have a really great selection here and friendly staff. I was impressed to see a lot of things I had been told by all of my local shops were either discontinued or impossible to get. Only bad thing I can say is that I overheard a conversation in which he was explaining stuff to some older people wanting to transition from smoking he gave some misinformation. Vape shop employees really should all be well versed in the research and health effects (in the pros vs cons smoking vs vaping arena) in order to be able to properly educate people. But, if they aren’t they should recommend people to do their own research - which you always should anyways. Not a huge deal for me but it did make me nervous because the more educated the staff and owner are the less likely they are to keep products in stock with bad additives or chemicals.”
“This is my second time visiting the first time was awesome but today it wasn’t as pleasant with the customer service the guy seemed mad because I wanted all my change back which was a Penny but it was my change and I wanted it lol he said they round up it round down with change ??I sent at 7:15pm”
“An from the Lee Branch location was awesome! He helped me get everything I needed and went the extra step!! Eric at the Trussville store also was very helpful!! I recommend vape escape for all your vape needs and supplies!!”
“I wish I could give more than 5 stars! Both Blaine and Mikayla are amazing! Super friendly, patient, and knowledgeable! Fun to interact with. Decent prices. Clean and well stocked. Great place to shop!”
Open 24 hours
4101 1st Ave N, Birmingham“Very friendly helpful. Does not carry Voopoo Drag products so it was only open store last night so I stopped in to check if they carried my coils and Cookie Twist juice. They do carry a lot of Smok & juices. Cookie twist just not in my flavor choice & unfortunately didn’t have a coil but suggested trying their other store. Really friendly and super busy but still acknowledged me when I walked in and finished helping his customer then helped me. Thumbs on the service”
“Heather is the best at this shop , I’ll come only when she there , even though I haven’t met anyone else lol. Great customer service! She definitely need a raise or some cause you can’t lose her!”