There was customer asking for a refund. The clerk was very rude. Shouting and being dismissive. Terrible customer service will not be going back. Hopefully the district manager handles the employee.
March 2023
i was going into the store and this employee named Edie Pascual trued to help me bad service he was lazy. i asked him to help me find a good phone plan he said find it yourself and then played on his phone and ignored me, very bad service please make sure this employee gets proper training
November 2020
Every time I go to MetroPCS they can't fix my issue and tell me to do a warranty I do a warranty and get the same issues again.