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April 2023 by Janiss Graves
Austin physical therapy does an excellent job. They know how hard to push me and they know when to back off. I would highly recommend them for any of your physical therapy needs.
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March 2023 by Jamie Fisher
Received professional, knowledgable and compassionate care from Susan and the staff at Austin PT (Jones Valley). I highly recommend Susan if you find yourself in need of physical therapy.
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February 2023 by Jeri Miller
After a tumble down the garage steps resulting in a torn rotator cuff and quite a bit of pain, I asked around for The best physical therapist for shoulder injuries. I got numerous recommendations for Austin PT. I’m glad I listened! The therapists there are very knowledgeable and just plain nice people! I have just begun my therapy, but my shoulder always feel better after the electrical stimulation and heat treatment. Today my therapist, Sue, massaged by shoulder very gently, and it felt wonderful.Austin has two locations, one on Cecil Ashburn and the other in the Hampton Cove area. I am very pleased with the one on Cecil Ashburn Drive.
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January 2023 by B A
The therapists are very well trained, have not pushed exercises that cause discomfort and have worked wonders to reduce my pain.
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August 2022 by Susan Cummings
Been seeing Sue & Ashley for wicked sciatica pain. Very happy with the results. The best for me is that Sue is willing to explain exactly why I'm doing particular exercises, what muscles are involved, etc. It really helps me do the work. Great atmosphere. I'd highly recommend it.
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June 2022 by Me Lew
Many great things comes with the crew at Austin's Physical Therapy. I am a person living with MS, my muscles are drawing up tightly. The first day I met with Sue, the physical therapist she worked the muscle so well that I was able to fully extend my arm. There is great hope working with Austin's Physical Therapy. The crew here is very helpful for you to help yourself get back to some normalcy. Give Austin a call you will not regret it.
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June 2022 by Sherrie Schrimsher
I have had a very pleasant and encouraging experience with each of the therapists and techs that have worked with me. Sue, Claire, Ashley and Kevin have all been very attentive, patient and caring. I appreciate their professionalism and expertise!
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June 2022 by Carol Albright
LOVE all employees at Austin PT @ Jones Valley. Sue, Ashley & Clara were wonderful. Over the pass several years I have had two total knee replacements. This year (May 2022) a rotator cuff tear. I wouldn't go anywhere else! The sweet office employee was very helpful working with my schedule. The guys that connected the tens & ice wrap were always very respective & so nice. They are definitely the best physical therapy in HSV.
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May 2022 by Meredith Bowman
Kevin is the best physical therapist assistant out there hand down. As a current powerlifter, I was pretty much at the point where I was not able train for my competitions and Kevin got me to the point where I’m back in the gym training at full capacity. The entire staff is very kind and knowledgeable- highly recommend.
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May 2022 by Mica Jenkins
I have now used Austin PT services twice in the last 3 years. In 2019 and again starting in Jan of 2022. In January, Jay was able to give me a clear understanding of why I was having back pain and help make a plan to not only get me out of pain but to also get me back into the gym!Once the plan was in place I worked with Kevin twice a week to accomplish our goals of pain free movement. Kevin is very knowledgeable and confident in his work. He helped me understand why we were doing the exercises and gave me easy to follow exercises to do at home between appointments. I felt very confident that the plan would work and it did! I’m now back in the gym, lifting heavy, and feeling great! I highly suggest Jay, Kevin, and the rest of the team at Austin’s PT.
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May 2022 by Jimmy Meadows
My family has been going to Austin’s for 5 years now. If you haven’t met Jay or Kaci and worked with them - you are missing out!! I’ve been to other places where you have a different therapist every visit, you are rushed through your appointments, etc.NOT here! They are personable, they work with you and your doctor to help get you better! They take their professions very serious and are very trustworthy when it comes to your recovery from surgery or whatever type of therapy it may be. Their is no other place that compares for Physical Therapy! They are the best, hands down!
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May 2022 by Bob Calcote
I am a physician who has gone through two episodes of major lumbo-sacral surgery. Sue ( at Jones valley ) has been my physical therapist. She has done wonders for me. I had been unable to play golf and now I'm back on the course playing without pain. I am grateful to her for her skills and the compassion with which she treated me. Thank you, Sue !
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April 2022 by Jim Duncan
I would like to say my wife has been coming to Austin Physical Therapy for about 4 weeks (had knee replacement) and the therapist have been wonderful. Want to mention that Lynn Newby has been wonderful and very helpful as well. It is great to have good “team members” at all times.
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April 2022 by John Sims
The PTs at Austin are real hard working, caring people that can get you straightened out and back in business. I came in some 5 months ago, having injured my lower back to the point I had pain shooting down my legs and numbness in my hips. Having had issues years ago with my back, and then later in a knee, I knew that Austin PT was going to get me fixed up. Sue, Claire, and Ashley all worked with me at various stages along my recovery and gave me "homework" to do on my own between appointments. Everyone there is so helpful and committed to getting you better than when you came in. I came in initially as someone unable to stand straight or walk for any distance without pain. Now I get around so much easier and even have gone back to playing golf, which used to leave me in agony. I don't play any better, but I sure don't hurt as much as I used to when I tried to play. If I ever need PT in the future, I will definitely be heading back to Austin PT!
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January 2022 by Larry Williams
Excellent service and excellent providers