“I really hate dealing with anything car related, especially as a female, but that guy Douglas is the man. So freaking helpful, polite and kind. I've never had this experience, at an auto parts store. He's truly exceptional!!!”
“Called for battery and a possible complex install information on my Son's car. 2 competitors said no or high charge for install (My sons car, Lincoln MKZ, calls for professional install as battery is partially hidden under cowling and tricky to get to.) Gentleman on phone at Interstate said they have never had issue with this car type..cmon on by! My son took car in and 20 minutes later, he was headed home with new battery and free install.! Incredible service, helpful and now i am lifetime customer and will refer and recommend highly! We'll done and thank you.”
“To who it May concern I was very pleased how I was taking good care of they went beyond most stores would this store is located on Jordan Lane in Huntsville Alabama”
“The staff here was super helpful and got me exactly what I needed. I was also surprised at how easy it was to find the things I needed due to how organized they keep things. Definitely going to make this my go to store.”
“I was in at this South Huntsville location last night with a stranded vehicle and needed a battery. The assistant manager, Dustin, went above and beyond my expectations to help me out and get me out the door fast and back to my vehicle. He was personable, friendly, and seemed genuinely concerned with helping me out. That is rare these days. I have done business with several O'Reilly stores in Huntsville, but these guys are the best! They will take care of you!”
“Thank you Ryan, Keith, and Brian! You exemplified O'Reilly culture when my husband and I were in need! Not only that, but you saved us hundreds. You will continually have our business.”
“Went to get my battery checked out and as a dodge owner, I always expect issues (complicated car). Kennedy started helping us, giving different options and idea, but we had to take the battery out to get the information she needed so she passed it off to Alejandro who was able to take it out and replace it pretty easily. The store was pretty busy during this time and I appreciate the assistance and time they both took.”
“I went here, on 07/12/2024, because they had previously repaired this rather sentiment gift my wife bought me yrs ago. It is a "dude gift" that is a jump starter, air pump, etc, all in one. I really love it, as I have been able to assist several people with emergency situations since receiving it. Well, again, I had broken one of the jumper cables, making it almost useless to me. I went to them again, asking them to repair it and willing to pay. A guy named "Shadow" told me he'd take a look and that I could check on it later that day or the next day. I picked it up today, as he fixed it again. I offered to pay him something or at least buy him lunch. He wasn't hearing it and told me it was nothing. Folks, it was something to me, as I treasure that little concoction. Lol! Good people still exists, and they can expect lunch on me, at some point soon. Support this place, please!”