Kroger provides a wide selection of quality food and household products from popular brands. Customers can find fresh produce, meats, seafood, dairy, home goods, and pharmaceutical items, making it a convenient one-stop shop for savings. The store is generally clean, well-stocked, and offers reasonable prices compared to other grocery stores. It often features great sales and a good variety of meat on sale, as well as tasty premade food options. The Kroger app is helpful for using online coupons, enhancing the shopping experience. However, some customers find the store layout confusing, with a labyrinth-like setup that makes quick shopping difficult. Assistance from staff can be inconsistent; while some employees like Maekahla and Hatim provide excellent, patient, and kind service—going the extra mile to help customers—others are less responsive, especially at self-checkout. Customers appreciate the friendly workers and the store’s cleanliness, but occasional waits for help and limited assistance at checkout can be frustrating. Overall, Kroger is a reliable grocery destination with a good selection, friendly staff, and competitive prices, though improvements in store layout and customer service could enhance the shopping experience.
This Kroger is normally great. The person bagging our groceries today put one item in each bag. The one bag that had multiple things in it had raw chicken and electrolyte mix…
February 2025
Not for a quick stop. Horrible layout, walked the entire store and couldn't find the entire section I was looking for. They have it set up like a labyrinth and things are not where you would expect.
January 2025
Maekahla from self-checkout has great customer service skills. One of my cards was being difficult and she helped resolve the issue with patience and a positive attitude. Not everyone goes the extra mile to make customers feel welcome. Maekahla’s assistance with the stubborn payment method cheered me up.
