Michaels is a vibrant craft store offering a wide range of supplies for various creative projects. It features popular art supplies, fabric, canvases, yarn, knitting and crochet items, frames, floral materials, scrapbook supplies, beads, jewelry kits, and craft machines. During the holiday season, it serves as a one-stop shop for decorations, gifts, and party supplies for celebrations like Thanksgiving, Hanukkah, Kwanzaa, Christmas, and New Year's. While many customers appreciate the friendly environment and the inspiration they feel while shopping, some have noted issues with customer service at the checkout. There are self-checkout options available, but employees have been criticized for being unaware of the long lines and not greeting customers. The store's organization has also been mentioned as somewhat scattered, with a limited selection of fabric and sewing supplies. Overall, Michaels remains a popular destination for craft enthusiasts, despite some operational challenges.
Good store. Several items had no prices. We found a lot of stuff we apparently needed though. Spent a few hundred dollars and left reasonably happy. Still would have been nice to see the prices on things.
July 2026
Paper crafting/scrapbooking supplies are lacking. Very much dislike home decor sections and general vibe of the store like a thrift shop. It’s not as arts and crafts anymore as it used to be. Higher prices and lackluster stock makes me shop on Amazon
July 2026
There's a super cool girl working the cash register today. Super helpful. I really enjoyed her level of customer service skills. She's the lady with the pin and the really cool yarn hair give that girl a promotion
