Sally Beauty is a retail store where customers often find helpful and friendly staff. Several reviews highlight employees who go above and beyond to assist customers with their hair needs, offering advice and guidance. One customer appreciated the staff's knowledge and helpfulness when seeking to do their own hair coloring, especially after a poor experience at a salon. Another reviewer mentioned a staff member who was very nice and made the shopping experience enjoyable, making it the best they had in years. In addition, the store is praised for having knowledgeable staff who are invested in helping customers learn how to do their hair themselves, which can save them money. However, some customers have experienced times when they were ignored or not attended to promptly, especially when other staff were busy or stocking shelves. Despite this, many appreciate the overall helpful attitude of the employees. The store is seen as a place where customers can find the products they need and get advice, but experiences can vary depending on the situation and staff availability. Overall, Sally Beauty is a helpful spot for hair products and advice, with staff that often show genuine interest in assisting customers.
I didn’t get her name, but the young lady with short curly hair and glasses was extremely helpful. I’ve recently ventured into doing my own nails and she hooked me up with exactly what I needed and guided me in how to do if. My nails look great and she it’s cause of her! Great job.
October 2025
Kevin is great! I have little to no experience with dyeing my hair, so I asked many questions. He answered them all patiently and helped me get the color I was aiming for.
April 2025
Went here while working for instacart and Madison was extremely helpful! Went above and beyond in helping me do my job better finding all the items I needed!